Seasonal Locker Room Attendant - Full-time / Part-time

This position is responsible for Meeting and greeting Members and Guests during their time in the Locker Room. Actively work to greet members and guests by name, getting to know their personal preferences.

This is a seasonal position available through October. The working schedule may include evenings, weekends, and holidays based on operational needs.

Follow daily procedures set forth in the policy and procedures manual to maintain locker area and shoe expectations of Members and Guests. 

Job Functions:

• Hair must be clean and cut in a becoming style; management has final approval.
• Attend all required training, safety courses; attend office and departmental meetings.
• Maintain adequate and proper supply of toiletries for both men's and ladies locker room.
• Maintain all areas of the locker rooms in a neat, sanitary, and clean manner.
• All amenities are easily accessible and in good abundance.
• Staff the locker rooms with an adequate staff to be there for hours of operation.
• Be aware of any functions that are to be held in either locker room. 
• Keep Member shoe shine needs maintained and exceeded.
• Report any safety hazards, follow up that hazard has been corrected, and assist with providing a safe work environment.
• Actively work to greet members and guests by name, getting to know their personal preferences.
• Display pleasing personality to all members and guests. 
• Maintenance and/or inventories of shoe care supplies and equipment necessary to maintain areas of responsibility. Order or requisition the necessary supplies and equipment and verify orders received.
• Implement policies and procedures of the Club. Make recommendations or suggest changes in policies and procedures when deemed necessary.
• Issue lockers and keys and maintenance of appropriate records of locker assignments.
• Operate the shoe shine concession in a professional manner.
• Prepare and maintain coffee, decaffeinated coffee, iced tea throughout the Club's hours of operation. Provide muffins or equivalent, (as specified by management).
• Perform and follow up on any other duties as assigned by the Head Golf Professional. 
• The above description reflects on the general details considered to describe the principle functions of the job. This is not a detailed description of all the work requirements that may be inherent in the job. The management reserves the right to alter the above requirements at any time.

Basic Qualifications:

• Must be at least 16 years of age or older. 
• Minimum six (6) months experience in customer service. 

Additional Qualifications: 

• Basic knowledge of the golf merchandising industry and related goods.
• Proven guest/employee relations, problem solving, and organization skills.
• Basic knowledge of the golf operation, locker room care and procedures
• Knowledge how to maintain the best shoe shining practices.
• Professional image representative of property image. Hair must be clean and cut in a becoming style; management has final approval.
• Ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively to Members, Guests, and staff. 

Working Conditions:

• Ability to work in a busy, fast-paced environment.
• Physical requirements include standing at least 85% of the shift, hearing, communicating verbally, finger dexterity, and performing detailed work at close distances.
• Must be able to work a flexible schedule, to include weekends, holidays and split shifts.
• Arrive to work on time, consistently.
• Upon entering the property, arrive in proper uniform, crisp, clean and in good repair.
• This is a union position and the work schedule will be based on union seniority. Candidates must be able to meet schedule requirements which will most likely require weekend and evening hours.

Hershey Entertainment & Resorts is an Equal Opportunity Employer