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Hours Full-time, Part-time
Location Springfield, MO
Springfield, Missouri

About this job

A local Springfield company is searching for a Call Center Agent who will have core responsibilities in taking inbound customer calls, customer service, and various administrative tasks. Our fun and high-energy work environment allows Call Center Agent to be the first step in helping customers. This position receives inbound calls, and at times, will make outbound follow-up client calls. Employees that work here say they enjoy how as a team we document calls and submit orders creating an informed Call Center team. This role works independently with custom company software, the ability to type 40+ words per minute and proper phone etiquette is essential. This innovative company is moving fast and often promotes from within. Our Call Center Agent is vital to our success.

 

Job highlights:

  • Positive customer impact and work environment
  • Incentive program with monthly reward opportunities
  • Team atmosphere, with supervisor support and weekly team incentives
  • Growth potential within the company

 

What we look for:

  • Basic understand of Microsoft Office Suite
  • Ability to resolve challenges professionally and clearly
  • Six months or more experience in retail or customer service setting
  • Type 40+ words per minute

 

Apply online or at our office:

Express Employment Professionals can help you find the type of job that is a perfect fit for your needs and abilities, and you’ll never pay a fee for our services and support.

Jennifer can serve as your contact for this position, as well as, many others in our area. Take the first step toward your success. Apply with Express today!

 

 

We are located at: 3050 S, National Suite 200

Springfield, MO 65804

(417) 887-5900

 

Need more information about this job?

Contact Jennifer, our Staffing Consultant at (417) 887-5900, or by email .  Please add “Call Center Agent” to the subject line of your email.

 

About us:

Express Employment Professionals works with job seekers to help them find the right job for their skills and experience. We have a variety of jobs available, and there are full-time, part-time, and temporary positions available. As one of the leading staffing companies in North America, Missouri, and Springfield, we’re ready to help you take the next step in your career.  

 

Take the first step toward new career success, apply with Express today.