Room Attendant - Full-time

Job Summary: The Room Attendant is responsible for cleaning guest rooms in accordance with standards of quality and quantity as established by HOLIDAY INN EXPRESS.

Essential Job Duties:

• Practices life safety and security practices in accordance with Franchisor standards.
• Collects cleaning supplies from storerooms needed for the day.
• Obtains carts from linen rooms on guest floors.
• Removes linens, towels and anything soiled from rooms and sends to laundry as soon as possible.
• Communicates with the Executive Housekeeper on the status of each room.
• Removes trash from rooms and replaces waste basket liners.
• Sprays sinks, tubs and stools with sanitizer; cleans bathrooms with rubber gloves; sweeps and scrubs bathroom floor.
• Vacuums rooms; makes beds; dusts high and low; vacuums halls.
• Checks drawers, nightstand, etc., for lost items or trash in vacated rooms.
• Washes windows, mirrors, drawers, etc.
• Stocks bathrooms with towels and amenities.
• Assures that all literature is in each room.
• Clears trash and food trays from hallways, removing food to the garbage.
• Notifies supervisor of any needed maintenance.
• Assists in training of new associates as directed.
• Assists in the laundry or other areas as directed.
• Communicates issues, concerns, complaints, compliments, and suggestions to the management of the organization and not to other associates, guests, etc.
• Supports the Holiday Inn Express Mission Statement, Vision Statement, philosophy, policies and procedures.
• Does whatever it takes to create OUTRAGEOUS GUEST SERVICE.