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Hours Full-time, Part-time
Location Burns Harbor, IN
Burns Harbor, Indiana

About this job

Summary: The Security & Fire Alarm Service Technician follows a schedule of low voltage residential and commercial jobs as updated by the Service Coordinators. That includes the trouble shooting and repairing fire and security alarms, entry access, camera systems, telephone and network data wires, as well as installation and testing. The position will provide periodic certification testing of fire alarm and emergency exit systems. The Technician communicates regularly with property owners & managers, maintenance managers, UPSS Managers, and Service Coordinators.

Job Description:
  • Trouble shoots existing electronic and low voltage circuits;
  • Creates a corrective plan then communicates and initiates;
  • Installs fire alarms, security alarms, entry accesses, camera systems, telephone wires, network data wires, and/or other low voltage systems adhering to local requirements and UL approved methods and means;
  • Tests and certifies fire alarm and emergency exit systems - documents discrepancies;
  • Reads and understands design drawings;
  • Tracks work completed on work order forms and communicates all activities to both customers and UPSS management;
  • Manages material inventory on company vehicle as well as parts used to complete the scope of work including damage avoidance, loss, and waste;
  • Must be willing to travel to client sites within assigned geography as pre-scheduled as well as when immediate needs arise;
  • Responsible for the independent diagnosis, repair, and installation of multiple types of systems from beginning to end including programming and the demo of the product to the customer. Supervisors will only provide technical assistance if it’s a new system;
  • Serves on the after-hours service call list and fulfills on call duties;
  • Maintains the service vehicle in accordance with the fleet service plan provided;
  • Follows all required safety practices while maintaining a clean and safe work environment.
Job Description

QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Minimum high school diploma or equivalent required;
  • Minimum 3 – 5 years of experience strongly preferred;
  • Maintains industry certifications as needed, e.g. California Fire/Life Safety & Factory Training Certifications;
  • Current state issued driver’s license, clean driving record (no points in prior 3 years), and ability to safely operate a Company vehicle required;
  • Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines;
  • This position requires excellent attendance and punctuality. Incumbents must commit to being on time, must be able to work in a very independent environment, and ensure all directions and instructions from Supervisors and Service Coordinators are followed;
  • Ability to write effective and concise reports in neat, legible handwriting is required;
  • Professional, articulate and able to use good independent judgment and discretion;
  • Outstanding verbal and written communication skills required;
  • Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required.
PHYSICAL/ MENTAL AND WORKING ENVIRONMENT:
  • While performing the duties of this job, the employee is regularly required to use both hands, is frequently required to stand, sit, stoop, talk and hear (communicate verbally in person and via telephone), and be able to read computer screens, correspondence and reports
  • The employee must constantly walk, reach with hands and arms, and drive a vehicle. The employee may occasionally lift and/or move up to 40 pounds. May be required to climb stairs, ladders or ramps;
  • The job is generally performed in various environments, including outdoors, in parking structures, and in office settings, and the employee may be subject to adverse conditions such as rain, cold or heat for extended periods of time;
  • The ambient noise level is usually quiet, consisting of normal conversations, business machines (copiers, printers, etc.) and telephones, but occasionally may be above-normal for portions of the shift;
  • The employee must be able to concentrate on details, work under deadline pressures, apply sound logic and judgment, and prioritize tasks and responsibilities;
  • Must be able to focus and multi-task in busy environment, with the ability to successfully handle stressful situations in a calm and professional manner.
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Closing

Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. With over 140,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business.

We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. *SAJ *CB-MW

EOE/Minorities/Females/Vet/Disability

Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce