SAP Sr. Business Analyst- FICO

Req ID: 82964

BASIC PURPOSE: Responsibility for the optimization of processes throughout their lifecycles from Analysis thru Design, Implementation, Execution and Innovation.  Support SAP and various ancillary systems related to a business area.

MAJOR RESPONSIBILITIES:

• Support the SAP FICO implementation, reviewing ticket backlog, prioritizing issues and working them to resolution
• Help implement SAP improvement projects as required
• Perform analysis to gather requirements for integration with new SAP modules (MM, SD, HCM, BW/BI, PM and FSCM)
• Drive system remediation projects to completion
• Quickly understand business needs and translate that understanding into a form that leads to the creation and/or composition of better process, organizational and/or technology solutions in line with best practices and standards
• Learn the ins and outs of the existing solutions and identify potential improvement opportunities for system integrations
• Responsible for the configuration and ownership of Love’s implementation for their functional area (FICO, PS and BPC)
• Elicit and effectively communicate internal and external customer requirements for system and process changes
• Analyze and document as-is process and complete supporting documentation, including process diagrams
• Discover process gaps
• Establish process performance measurements to be able to constantly monitor, control and report end-to-end process performance
• Contribute to process community
• Develop and maintain best process management approach for Business and IT
• Define, document and communicate future state solutions
• Perform feasibility studies/solution reviews and make appropriate recommendations
• Understand and ensure that quality standards are met
• Oversee development and maintenance of documentation (test scripts, specs, etc) in Solution Manager
• Understand the supported line of business from end-to-end and its impact on other business areas
• Understand and follow project life cycle and solution development life cycle methodology
• Knows help desk procedures
• Understands business/IT Integration principles
• Creates functional specifications and delivers them to developers/engineers when unable to handle changes with configuration
• Performs unit testing and integration testing of software changes
• Communicates process and system changes to continuous education team
• Assists with UAT
• Coordinates new SAP releases with business process owners, super users, developers and basis team
• Troubleshoot configuration problems, research OSS notes, creates OSS notes
• Perform updates to training tools and knowledge warehouse as needed
• Assists in development
• Monitors metrics around SAP Tier 1 support
• Extensive functional and technical knowledge for troubleshooting issues to determine whether process, ABAP or configuration changes are needed
• Other duties assigned as needed

EDUCATION AND EXPERIENCE:

• Education:
  • Bachelor’s Degree required
• Experience:
  • 7-10+ years directly related experience designing, implementing, and supporting SAP Financials solutions
  • Prefer 3+ Full Lifecycle Implementations

SKILLS AND PHYSICAL DEMANDS:

• Skills:
  • Knowledge of SAP ECC 6.0, Business Intelligence, BOBJ, BPC, data warehousing, application and design integration, SOA, Microsoft.Net, ABAP, web services and workflow/process automation
  • Strong Problem assessment/analytical skills
  • Capable of thinking of the big picture and sorting through an ambiguous environment
  • Ability to work within resource and time constraints
  • Ability to manage 100+ emails per day
  • Ability to manage numerous competing demands in an extremely high stress environment
  • Ability to manage 3rd party software products bolt on to SAP
  • Excellent verbal and written communication skills
  • Knowledge of Microsoft Office
• Typical Physical Demands:
  • Requires prolonged sitting, some bending and stooping
  • Occasional lifting up to 25 pounds
• Manual dexterity sufficient to operate a computer keyboard and calculator
• Requires normal range of hearing and vision

Job Function(s): Information Technology
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