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in Lewisville, TX

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Hours Full-time, Part-time
Location Lewisville, TX
Lewisville, Texas

About this job

Job Description:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to ensure individuals with disabilities are able to perform the essential functions.
  • Create accurate estimates from photos and other information provided
  • Work with centers and insurance partners to expedite claim resolution and repairs
  • Ensure proper file documentation and timely upload of all estimates
  • Outline and adhere to escalation process for any instances that cannot be resolved
  • Collaborate with centers, call center and leadership team to refine processes and improve outcomes
  • Comply with all Caliber safety rules, guidelines and standards
  • Performs other related duties as assigned for the purpose of ensuring a world class customer service experience

Position Type:
Full-time

Requirements:
.