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Hours Full-time, Part-time
Location 7059 Collins Crossing
Jacksonville, Florida

About this job

Dear Applicant:

Thank you for your interest in employment opportunities GATE Express Carwash! If you are interested in the job opportunity – GATE Express Assistant Manager, please forward your resume to Jim Vernon at jvernon@gatepetro.com.

We offer a great benefit package including: 401-K Plan, Tuition Reimbursement, Medical, Dental & Vision Insurance, Short term & Long term Disability, Employee Assistance Program, Vacation Days and One Free Car Wash per Week!

PRIMARY PURPOSE OF POSITION:

This position is responsible for assisting the Express Wash Manager in developing and maintaining a team of people who provided inside and outside wash services to guests in a safe, fast and friendly environment

GATE is looking for an enthusiastic assistant manager who thrives in a fast paced environment and enjoys dealing with people. This is an awesome opportunity that will allow you to use your people skills and manage a business as if it were your own. Will train the right person in car wash procedures.

ESSENTIAL FUNCTIONS:

  • Performs duties of Express Wash Manager in his/her absence.
  • Provides the best customer experience by training team on all internal and external programs, building customer base through return Customers – Customer Loyalty Program
  • Insures that all guests are treated courteously and that the needs of the customer are addressed efficiently.
  • Monitor and control labor percentage by hour on days and shifts managed
  • Monitor and control chemical output daily (marking barrels) and troubleshooting (rate of flow)
  • Conduct daily Preventative Maintenance according to program schedule on days and shifts managed
  • Conduct equipment repairs proactively and troubleshoot problems to resolve issues quickly
  • Maximize speed of processing vehicles at the wash through training and upholding standards of performance
  • Coach team members to improve performance
  • Per policy guidelines, ensure that personnel's uniforms are neat and clean in appearance
  • Addresses and expeditiously resolves guest inquiries, complaints and compliments and issues with disgruntled employees.
  • Ensures completion of interior and exterior housekeeping during the assigned shift.
  • Performs bookkeeping procedures to include:
  • Performs additional duties that may be required by supervisor or the company as a result of the location, nature or size of the Wash or other circumstances.
  • Able to do closing procedures of Express Car Wash
ORGANIZATIONAL REQUIREMENTS:

· Review all equipment updates and follow the manufacturer's maintenance schedule

· Continue to improve knowledge of equipment and wash systems by learning every function at the car wash

· Ensure that all daily paperwork is completed accurately and submitted on time on days and shifts managed

· Attend and excel at ALL training programs, internal and external, required by the company

· Cross-Train at least one employee on one new task every week until every employee can perform each function at the wash

KNOWLEDGE & SKILL REQUIREMENTS:

  • Wears safety glasses
  • Must be able to perform all tasks and functions of a Sales Associate, Team Leader
  • Must be able to work a minimum 40 hours per week and work other shifts other than those of the Express Wash Manager after completion of training.
  • Must possess basic reading and comprehension, writing as well as math skills, such as addition, subtraction, multiplication and division.
  • Must be able to operate a personal computer.
  • Must have a valid driver's license.
  • Must have a successful completion of a drug test and criminal background check.
JOB REQUIREMENTS:

SUPERVISION OF PERSONNEL:

Sales Associates, Team Leaders.

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

Activities: Walking/Standing – 95% Sitting – 5%

Lifting: Must be able to lift 50 pounds

Vision: Working on computer screen, ability to find equipment and Diagnostic problems

Mental Demands: Problem solve, analyze, and interpret and meet deadlines.

Environment: Outside work. Exposure to both hot and cold.