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in Prairie Village, KS

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About this job



A Cake Design Specialist assists customers in their shopping experience by providing them with beautifully decorated baked goods in the most efficient, friendly, and courteous manner possible.
Schedule, prepare for and perform sitdown cake consultations. Designer must demonstrate preparation of sculpted cakes using buttercream, fondant and whipped toppings. Designer must also have experience in other mediums such as gum paste, isomalt, marshmallow and royal icing. Designer must have ability to create a foundation or platform in the appropriate size and durability for the cake to be transported, displayed and served.

CAKE DESIGN SPECIALIST DUTIES

1. Know and implement the Cosentino Customer Service Standards.
2. Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
3.Demonstrates skills over and beyond those of a Cosentino's certified Advanced or Master Cake Decorator. Designer must be
certified / approved by a member of the Corporate Bakery Team.
4.Consult with customers in a professional manner to determine the bakery items that best meet their needs and clearly document all orders to ensure follow through on service requests.
5. Schedule, prepare for and perform sitdown cake consultations.
6. Able to display proper time management in preparing for and decorating specialty cakes.
7. Efficiently operate, clean and maintain cake decorating equipment such as air brush, edible images, etc.

QUALIFICATIONS

1. Must have excellent customer service and communication skills.
2. Must be able to tolerate some physical requirements listed in a full job description including, but not limited to, long periods of standing and walking, repeated lifting, squatting, bending and reaching, and other requirements.
3. Must maintain a professional, courteous demeanor when addressing customer concerns and able to follow through to the best possible resolution.
4. A minimum of 5 years of Cake Decorating experience