Seasonal Full-time/Part-time Customer Service Rep

NOW HIRING CUSTOMER SERVICE REPS!

Best known for our brands, FTD.com, ProFlowers, Shari's Berries and Personal Creations, FTD.COM is the world's leading floral provider, building a world class team of professionals to ensure that our customers are the most appreciated, respected and "happy" customers anywhere!

We are hiring full and part time customer service reps for the Mother's Day season who can build trust, value others, communicate effectively, focus on the customer, collaborate, solve problems and demonstrate high integrity.

Responsibilities include:

• Strong phone communication (inbound calls) and computer skills
• Customer focus and retention
• Maintaining a positive and fun work environment

Who are we looking for?

• Positive individual and hard worker
• Highly energetic
• Decision-making, problem resolution and creative thinking skills
• Customer focused approach and ability to learn and adapt to needs and changes quickly
• Call Center experience is a plus, but not required. We will train the right people.

Perks!

• Incentives for performance (bonus and gift cards)
• Flexible schedules available
• Casual dress code
• Contests and food days
• Employee Discounts
• Referral bonuses

Seasonal role with potential to be hired for fulltime role!!

FTD

40 Main Street

Centerbrook, CT 06409

Testing of spelling, grammar and data entry as well as drug testing and background checks are required and will be facilitated on site.