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2nd Shift Collections - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Newark, DE Newark, Delaware |
About this job
2nd Shift Collections Representative in Newark, DE
Integrity Staffing Solutions is currently seeking a 2nd shift Collections Representative in the Newark area. Integrity Staffing Solutions provides comprehensive professional level staffing services on a nationwide basis and has been bringing companies and professionals together for over 20 years. At Integrity Staffing Solutions, we find the best, highest paying professional level positions within the top companies in the area. Most of the positions we identify will never be found in a newspaper or online because of the exclusive relationships we have with our clients who trust Integrity Staffing Solution’s recruiting team to identify top talent to fill their critical hiring needs. Finding a top paying job at a great company is often like signing the contract of a lifetime; let us get to work for you today!
Responsibilities:
Collections Representative:
The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. This role can work in any stage of delinquency and frequently requires guidance on non-routine situations. Primary responsibilities are collections, customer servicing, submitting extension requests and other loss mitigation and recovery activities. Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. In the recovery area, collectors will work with customer to establish full balance repayment plans or settlements. Works an established list of accounts on an automated collections system and/or auto-dialer. This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts. Understands and educates customers on account terms and alternate payment programs and methods. Navigates a computerized data entry system and other relevant applications while staying within our regulatory and compliance guidelines within Collections.
Skills
- Excellent communication skills
- Customer Service focus
- Ability to understand and discuss personal and financial difficulties
- Ability to recommend and negotiate payment arrangements
- Demonstrated ability to work in a fast paced environment
- Strong computer skills
Desired Skills:
- Previous collections experience
- Previous customer service experience
- Strong negotiation skills
Additional Information:
- Hours: Full Time -2nd Shift; Monday – Friday; 1:00 PM – 10:00 PM with rotating Saturdays and one day off during week when working Saturday (Saturday rotations occur every 2nd or 3rd Saturday; mostly so 2 Saturdays per month are worked)
- Pay: $17.00
- Employment Type: Contract
- Limited medical and dental coverage for contractors and their families available immediately
- Opportunities for professional growth.
Integrity Staffing Solutions is an Equal Opportunity Employer. All job offers are contingent upon the successful completion of a background check and drug screen.
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