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Hours Full-time, Part-time
Location Park City, UT 84060
Park City, Utah

About this job

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

 

You are the team captain, host and safety engineer of a multi-million dollar machine.  You are responsible for helping your team succeed in the safe, friendly and efficient travel of our guests and fellow teammates as they navigate the largest ski resort in the USA!  You will lead your team to help make our guests (internal and external) feel welcomed, valued and confident while utilizing our lift system.  You will set the standard for your team by being safe, having fun and always, looking good!

Job Responsibilities include but are not limited to:  

  • Be Safe
    • Set the example for your team by continuously monitoring the operations of the lift and notifying the appropriate personnel of any problems or unusual conditions
    • Ensure that you and your team maintain a safe work area, i.e., ramp heights, tools stored, signs up etc…
    • Set the example for your team by adhering to all ski/ride policies, i.e., the Responsibility Code, designated trails, skiing/riding on and off the clock etc…
    • Protect the welfare of yourself and your teammates
    • Perform start up procedures on detach lifts
  • Serve Others
    • Set the example by helping our guests feel welcomed and valued while utilizing our lift system; pleasantly greet, make eye contact, listen to and respond appropriately to our guest’s needs and or questions
    • Ensure that you and your teammates are outside on the loading and unloading decks interacting with our guests
    • Set up mazes accurately, so that they are easy to use and maintain them throughout the day
    • Actively and efficiently perform maze control when needed
    • Make sure that you, your team and your lift station are visually compliant
  • Do Right
    • Ensure that you and your team are abiding by all operating procedures, i.e., opening procedures, downloading procedures and last chair protocol, etc.
    • Set the example for your team by following company and departmental policies and procedures i.e., punctuality, attendance, dress and grooming standards, etc.
    • Display respect for our guests and all company employees
    • Help to ensure that all Lift Operators are receiving fair and timely breaks
  • Drive Value
    • Make sure that all paperwork is being completed by you and your team
    • Help to protect the company and its assets
    • Adapt to changing business levels to ensure that the guests are getting the most efficient and safe experience
    • Work with the ticket scanning team to ensure all riders have a valid ticket; refuse entry to riders without a valid ticket and refer to appropriate personnel for assistance
    • Make sure that tools are being used for the appropriate job and help to train any Lift Operators in the correct use of tools
  • Do Good
    • Ensure recycled materials are disposed of properly
    • Turn off lights, keep doors shut, help to reduce our carbon footprint
    • Help to preserve our natural environment
  • Have Fun
    • Help guests and teammates enjoy their time on the mountain
    • Remember that fun is our product – create fun, enjoy your work and share the contagious spirit

 Qualifications:

  • Must like to have fun and work in a team environment- Required
  • Must be at least 18 years old at beginning of employment - Required
  • High school diploma or equivalent - Required
  • Must be able to read, write, speak and understand English – Required
  • Must be safety oriented - Required
  • Must have the ability to lift up to 100 lbs., possibly multiple times a day - Required
  • Must be able to work outdoors for up to 10 hours in all winter weather conditions at altitude (7000’)- Required
  • Must be able to come to work on time, when scheduled (Start times are as follows 05:50, 06:15, 06:30, 07:15 in the morning) - Required
  • Must be able to work holidays, weekends, and/or evenings as necessary. We are a 7-day a week operation. - Required
  • Must be able to work throughout the entire season - Required
  • Ski or snowboard at an Intermediate level (if not you will be assigned to lifts that do not require you to ski or ride to get to your work station, there are limited positions) - Preferred
  • Must be able to climb, balance, stoop, kneel, crouch, crawl, stand, walk, push, pull, lift, grasp, feel, hear, see, repetitive motions, carry, as needed for most of your work day - Required
  • Strong guest service skills – Preferred

 

Becoming part of the Park City team means you’re joining one of the best ski brands in the world. The legendary Park City mountain and town are crafted from local charm and hospitality. And living and working in Park City brings its own benefits. From the hip and friendly ski-into-town cultural scene to the unrivaled Wasatch powder of America’s largest mountain resort, Park City has a pulse that’s as charming as it is rewarding. Join our team and come experience all that Park City has to offer.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 140011