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Hours Full-time
Location Denver, CO
Denver, Colorado

About this job

Location: Denver International Airport
Unit Name: Denver Chophouse
Unit Code: DENCHO01
Hourly Rate (if applicable):

HMSHost is looking for an F&B Operations Manager to join our Denver ChopHouse team!

We are seeking an individual who has excellent leadership qualities, the ability to inspire and motivate a team, enjoys working in a fast-paced environment, is a hand-on manager, is proactive, and knows the importance of delivering top-notch 5-star customer service to our guests.

In a management position with HMSHost, you can expect:
  • No late nights (our airport restaurants close at 10:00pm)
  • Opportunities for growth & advancement
  • Eligible for Quarterly Bonus
Wow the benefits...
  • Competitive pay/Above Market Pay
  • Free RTD bus pass & free airport parking
  • $16.00+ daily meal credit at any of our restaurants
  • Holiday pay- 6 paid holidays!!
  • Flex/time (sick time) -40 hours within your first year!
  • Vacation pay
  • 401(k) with excellent company match
  • $2400 tuition reimbursement per year
  • $20.00 discount on shoes for crews
  • Medical, Dental, Vision, short-term disability, long-term disability, and life insurance (full-time employees)
  • Free uniforms
  • Fun working atmosphere!
Summary:

The F&B Operations Manager is responsible for assisting the F&B Multi Operations Manager and Director of Operations in operating assigned concepts. This position is responsible for day-to-day supervision of associates, assigning work to both management and non-management associates, monitoring the restaurant performance, coaching and developing associates, and performing all other responsibilities as directed by their manager. This is an exempt position and typically reports to the F&B Multi Operations Manager.

Essential Functions:
  • Supervises the day-to-day activities of multiple non-exempt operations associates within a defined individual or group of restaurants, concepts or stores
  • Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered
  • Maintains a working knowledge of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations
  • Maintains an in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law
  • Prepares daily orders, ensures units are stocked with appropriate levels of product and coaches Shift Supervisors and Assistant F&B Operations Managers on order procedures
  • Conducts and coordinates on-the-job training for associates, and ensures all associates receive basic skills training to perform their jobs
  • Uses judgment and discretion to resolve less routine questions and problems and refers more complex issues to higher levels
  • Interviews job candidates, provides recommendations for hiring, terminations, advancement, promotion or any other status change of associates within the store
  • Supports DO and/or Multi-Unit F&B Manager in developing and implementing creative strategies to increase revenue
  • Monitors progress towards unit goals and assigns associates to meet those objectives
Minimum Qualifications, Knowledge, Skills, and Work Environment:
  • Requires 3-5 or more years of experience as a supervisor or unit-level manager in high volume and/or multi-unit Food and Beverage or Merchandise operations or other related management experience
  • Demonstrates team management, delegation and issue resolution skills and the ability to multi-task
  • Demonstrates knowledge of HMSHost policies and product, service, quality, equipment and operations standards
  • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with individuals
About HMSHost
  • World's largest provider of food & beverage services to travelers
  • We have locations at 120 airports worldwide! HMSHost has 39,500 associates worldwide and revenues of more than $3.1 billion!
  • To learn more about our Company, visit our website at www.hmshost.com