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in Wilmot, WI

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Hours Full-time, Part-time
Location Wilmot, WI 53192
Wilmot, Wisconsin

About this job

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Summary of Job: The Food & Beverage Server is dedicated to ensuring an “Experience of a Lifetime” to guests and employees while providing quality food in all restaurants throughout the resort. 

  • Server duties include daily communication with Shift Leads and Team Leads, other members of the line staff and all guests.
  • Provide highest level of guest service in a high-volume establishment while empowering other employees to provide the same experience.
  • Maintain daily duties such as resort knowledge, guest interactions, food running, cash-handling, cleanliness throughout restaurant and stocking.

 

JOB RESPONSIBILITIES:
 

  • Execute daily operations by opening and/or closing procedures.
  • Checking section before shift to ensure all tables are properly set and clean.
  • Pre-bussing every table as dirty dishes become available.
  • Bussing and resetting tables correctly as necessary.
  • Stocking all server stations with cups, boxes, condiments etc.
  • Engaging with customers and personalizing their experience. Learning guest’s names and using them throughout visit.
  • Accommodating to any guests needs or requests.
  • Taking guest orders and imputing in POS correctly and promptly.
  • Being prepared with a bank and always making correct change for the guest.
  • Correctly IDing anyone who looks under the age of 40.
  • Assisting host as assigned.
  • Running food to your own tables and other server’s tables.
  • Making sure guest has all that they need to enjoy their meal.
  • Determining when guests should not be served additional drinks.
  • Adhere to all food safety and health department guidelines.
  • Anticipate high-volume business throughout shift.
  • Participate in daily pre and post shift meetings with the Shift Leads, Team Leads and/or Food & Beverage Director.
  • Always follow proper food and safety standards.
  • Consistently follow the guidelines and steps of the services cycle as outlined in the brand standards.
  • Demonstrate the ability to communicate professionally to staff and guests.  Respond and engage with customer suggestions, complaints and recognition.
  • Adhere to all policies, rules, regulations in both food service and alcohol management.
  • Create and maintain a productive, safe work environment.
  • Other duties as assigned.

 

JOB QUALIFICATIONS:

  • One year or more of work experience in the restaurant industry.
  • Professionalism and strong guest service skills, attention to detail and timeliness.
  • Flexible schedule required during peak times throughout the year.  Must be willing to work evenings, holidays and weekends – Required.
  • POS (IG) proficiency.
  • Possess some liquor and beer knowledge – Preferred.
  • Certified Slip Resistant shoes are required prior to starting work. Shoes must be provided by the employee – Required.
  • Demonstrates communication with staff and guests; shows capability of teamwork amongst the other staff.
  • Working knowledge of kitchen areas.
  • Must have Food Handlers Certification for Wisconsin – Required.
  • Must demonstrate ability to receive and give direction and act upon it.

 

Help create history at Wilmot Mountain as Vail Resorts bridges 75 years of skiing tradition with new state-of-the-art lifts, snowmaking, renovated lodges, and terrain parks, all while honoring the important legacy of the ski area. Be a part of the tremendous Wilmot Mountain brand recognized widely among Chicago and Milwaukee skiers and snowboarders, and also part of the Vail Resorts’ family that’s passionate about providing world-class experiences at every property. Wilmot Mountain truly is where Epic begins for skiers of all levels and can be where your epic career begins, too.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.