Entry FOH Host: F&B - Wilmot - Part Time - Winter Seasonal - Wilmot, WI

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Summary of Job: The Food & Beverage Host is dedicated to ensuring an “Experience of a Lifetime” to guests and employees while providing quality food in all restaurants throughout the resort. 

• Host duties include daily communication with Shift Leads and Team Leads, other members of the line staff and all guests.
• Provide highest level of guest service in a high-volume establishment while empowering other employees to provide the same experience.
• Maintain daily duties such as seating, proper use of iPads, resort knowledge, and communication with guests and staff.

JOB RESPONSIBILITIES:
 

• Execute daily operations by opening and/or closing procedures.
• Making sure floor charts are accurate at the beginning of each shift with a manager.
• Engaging with customers in a friendly and timely manner.
• Helping buss tables to ensure guest are seated as quickly as possible.
• Seating guests with menus, children with coloring sheets with crayons.
• Wiping menus down of all food or beverage.
• Periodic bathroom checks to ensure cleanliness.
• Must be able to follow rotation to ensure a smooth shift.
• Must be able to help with rolling silverware during slow periods.
• Running food during busy peaks of the shift.
• Retrieve waters, boxes, extra napkins, more silverware or anything else a guest might need.
• Adhere to all food safety and health department guidelines.
• Anticipate high-volume business throughout the shift.
• Participate in daily pre and post shift meetings with Shift Leads, Team Leads and/or Food & Beverage Director.
• Always follow proper food and safety standards.
• Consistently follow the guidelines and steps of the services cycle as outlined in the brand standards.
• Following dress code.
• Demonstrate the ability to communicate professionally to staff and guests.  Respond and engage with customer suggestions, complaints and recognition.
• Adhere to all policies, rules, regulations in both food service and alcohol management.
• Create and maintain a productive, safe work environment.
• Other duties as assigned.

JOB QUALIFICATIONS:

• One year or more of work experience in the restaurant industry.
• Professionalism and strong guest service skills, attention to detail and timeliness.
• Flexible schedule required during peak times throughout the year.  Must be willing to work evenings, holidays and weekends – Required.
• Certified Slip Resistant shoes are required prior to starting work. Shoes must be provided by the employee – Required.
• Demonstrates communication with staff and guests; shows capability of teamwork amongst the other staff.
• Must have Food Handlers Certification for Wisconsin – Required.
• Must demonstrate ability to receive and give direction and act upon it.

Help create history at Wilmot Mountain as Vail Resorts bridges 75 years of skiing tradition with new state-of-the-art lifts, snowmaking, renovated lodges, and terrain parks, all while honoring the important legacy of the ski area. Be a part of the tremendous Wilmot Mountain brand recognized widely among Chicago and Milwaukee skiers and snowboarders, and also part of the Vail Resorts’ family that’s passionate about providing world-class experiences at every property. Wilmot Mountain truly is where Epic begins for skiers of all levels and can be where your epic career begins, too.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.