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in Des Moines, IA

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Hours Full-time, Part-time
Location Des Moines, IA
Des Moines, Iowa

About this job

THIS POSITION IS LOCATED AT THE MERCY EAST VILLAGE FAMILY PRACTICE AND URGENT CARE IN DES MOINES, IA. THE SCHEDULE WILL BE VARIED DAYTIME HOURS M-F WITH EVENING AND WEEKEND SHIFTS REQUIRED AS NEEDED. ONE OR MORE YEARS OF EXPERIENCE IN THE OFFICE LEAD ROLE IS REQUIRED

Job Summary:

Under general supervision, the Office Lead will provide administrative and clerical support for clinic operations; coordinate clinic functions and special projects, learning all aspects of clinic operations.

Essential Duties:

* Manage clinic staff on day-to-day operation.

* Assist in identifying and providing guidance in resolving operational issues.

* Efficiently direct patient flow throughout the clinic.

* Coordinate general front office activities including but not limited to; registration, TOS collections, verification of benefits, appointment scheduling, daily billing, daily reconciliations, and other related duties.

* Assist the Practice Manager to ensure appropriate staffing coverage at all times.

* Assist the Practice Manager with the new hire or reoccurring training processes.

* Assist the Practice Manager to facilitate training of new hires and other training initiatives.

* Provide direction and support to clinical staff as requested.

* Perform other duties as assigned.

Certifications

Not Specified

Education

HSD:

Language

Not Specified