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Interior Designer
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Lancaster, PA Lancaster, Pennsylvania |
About this job
Job Description
BASIC FUNCTION:
Designingand creating comfortable and functional environments that represent client'slifestyle, taste and budget. Be a professional Design Consultant through theuse of the La-Z-Boy In-Home Design program and drive top line sales through theuse of selling principles including approach, rapport building, needs discovery,customized portfolio presentations, answering objections, closing, follow-up,after sale service, and continuing contact with all previous and potentialcustomers. Strive to create long-term relationships that will lead to increasedsales and profitability.
KEY RESPONSIBILITIES:
In-Home Design
* Schedule professional home consultations topresent customized room designs, including sample fabrics, furniture, tablesand accessory recommendations as well as the benefits of a professionalinstallation service
* Executeand champion the In-Home Design process per company guidelines
* Responsible for creating grassrootsopportunities to increase the overall performance of the In-Home Design Program
* Accurately complete order information, collectdeposits and fees, keep orderly customer records, and research customerpayments and deliveries
* Responsible to support design related functionsin the store and maintain an up to date customized portfolio including beforeand after pictures of previous In-Home design projects.
* Considerableindependence is required for the In-Home Design process
Drives Sales
* Consistentlyachieve established In-Home program sales goals.
* Team with Store Manager, Sales Managers andAssociates to promote the In-Home Design program and drive overall store sales
* Maximizestore promotions, marketing initiatives, and grassroots programs
* Maintainstrong knowledge of features and benefits of existing and new product line
* Meetestablished goals as set by management
Customer Focus
* Meetand greet customers that come into the store
* Ensure that each La-Z-Boy customer has aninformative and positive experience by using good customer service skills andknowledge of products
Page 1 of 2
BASIC FUNCTION:
Designingand creating comfortable and functional environments that represent client'slifestyle, taste and budget. Be a professional Design Consultant through theuse of the La-Z-Boy In-Home Design program and drive top line sales through theuse of selling principles including approach, rapport building, needs discovery,customized portfolio presentations, answering objections, closing, follow-up,after sale service, and continuing contact with all previous and potentialcustomers. Strive to create long-term relationships that will lead to increasedsales and profitability.
KEY RESPONSIBILITIES:
In-Home Design
* Schedule professional home consultations topresent customized room designs, including sample fabrics, furniture, tablesand accessory recommendations as well as the benefits of a professionalinstallation service
* Executeand champion the In-Home Design process per company guidelines
* Responsible for creating grassrootsopportunities to increase the overall performance of the In-Home Design Program
* Accurately complete order information, collectdeposits and fees, keep orderly customer records, and research customerpayments and deliveries
* Responsible to support design related functionsin the store and maintain an up to date customized portfolio including beforeand after pictures of previous In-Home design projects.
* Considerableindependence is required for the In-Home Design process
Drives Sales
* Consistentlyachieve established In-Home program sales goals.
* Team with Store Manager, Sales Managers andAssociates to promote the In-Home Design program and drive overall store sales
* Maximizestore promotions, marketing initiatives, and grassroots programs
* Maintainstrong knowledge of features and benefits of existing and new product line
* Meetestablished goals as set by management
Customer Focus
* Meetand greet customers that come into the store
* Ensure that each La-Z-Boy customer has aninformative and positive experience by using good customer service skills andknowledge of products
Page 1 of 2
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