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Collections Representative
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | 10164 Princeton-Glendale Road Cincinnati, Ohio |
About this job
Are you looking for a great opportunity? Staffmark has a direct placement Collections position with a fast-growing company located in Hamilton, OH! Do you have a call center experience and strong communication skills? If so, we are looking for you!
The Collections Account Manager is the company's primary interface with existing and potential customers. The role includes receiving inbound and outbound calls and solving and/or educating customers on specific account information, concerns, and inquiries to make it as easy as possible to do business with and resolve their delinquency.
Job Duties will include:
Listen actively and establish rapport with customers
Quickly understand and analyze customer needs
Use computer software application to properly service customers' accounts
Take ownership of any follow-up work necessary to service customer and ensure that nothing slips through the cracks
Speak/Write knowledgably about products and services
Adhere to compliance regulations and security policies
Consistently meet performance standards set by department
Contact Staffmark today to join our team of exceptional people!!!
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.
The Collections Account Manager is the company's primary interface with existing and potential customers. The role includes receiving inbound and outbound calls and solving and/or educating customers on specific account information, concerns, and inquiries to make it as easy as possible to do business with and resolve their delinquency.
Job Duties will include:
Listen actively and establish rapport with customers
Quickly understand and analyze customer needs
Use computer software application to properly service customers' accounts
Take ownership of any follow-up work necessary to service customer and ensure that nothing slips through the cracks
Speak/Write knowledgably about products and services
Adhere to compliance regulations and security policies
Consistently meet performance standards set by department
Contact Staffmark today to join our team of exceptional people!!!
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.
Requirements
Must have 1-2 years of customer service in a call center, retail, or restaurant setting
Must have strong communication skills
Team Player
Extremely customer-focused, positive, and professional attitude
Must have strong communication skills
Team Player
Extremely customer-focused, positive, and professional attitude