Network Services Assistant

Kelly Services is currently looking for a Network Services Assistant for one of our top clients in Metairie, Louisiana.  As a Network Services Assistant, you will provide a line of communication between the medical community, subscribers/members, clients and the Company.  Our client’s dynamic environment is the perfect place to take your career to the next level. You will be working 40 hours a week, 06/15/2017 to 12/15/2017. This is a short-term opportunity paying $20.00/hour that has the potential to become a permanent role if you perform well. Responsibilities Responds to calls from all parties relating to contract administration, pre-authorization and benefit clarification Primary duties may include, but are not limited to: Operates a PC/image station to obtain and extract information, documents information, activities and changes in the database Ensures appropriate guidelines are applied. Analyzes problems and provides information/solutions or direction to appropriate resource person Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner Provides external and internal customers with requested information Receives telephone calls and answers routine questions. Uses computerized systems for tracking, information gathering and troubleshooting Refers more complex inquiries and intakes to more senior level Provider Relations Representatives Job Requirements Requires a H.S. diploma 1 year related experience; or any combination of education and experience, which would provide an equivalent background. Must have attention to detail, excel, SharePoint, ability to quickly learn new software and processes. Provider contract and data query/analytics experience a plus. As a Kelly employee, you’ll have access to world-class perks, including: Kelly-sponsored Affordable Care Act health care coverage available to eligible employees Group insurance options* Service bonus plan Holiday pay plan Weekly electronic pay options Online training campus that provides more than 3,000 free courses to help improve and develop skills Exclusive online employee community Employee assistance program available at no cost Corporate discounts Transportation Spending Accounts Offered and administered by Leslie & Associates. These plans are not sponsored by Kelly Services.   If this sounds like an opportunity that you would like to explore further, apply now.   Why Kelly®?At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. About Kelly Services® As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]