Customer Care Representative - Full-time / Part-time

Kelly Services is currently seeking several Customer Care Representatives for one of our top Healthcare Insurance clients in Nashville, TN.   Anticipated Start Date: Monday, 6/19 Duration: Contract-to-Hire Possibility Working Hours: Monday through Friday 8:30 AM to 5:00 PM Pay Rate Range: $14.75 per hour The Customer Care Representative responds to customer questions by telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Job Duties: Receives and places follow-up telephone calls and e-mails to answer customer questions. Analyzes problems and provides information and solutions to customer inquiries.   Operates a computer station to obtain and extract information plus documents information, activities and changes in the database. Develops and maintains positive customer relations to ensure customer requests and questions are handled appropriately and in a timely manner. Researches and analyzes data to address operational challenges and customer service issues. Required to meet department goals.   Job Requirements: High School diploma or equivalent. Requires 1 year of previous Call Center experience. Strong computer skills plus dual monitor and headset experience. Excellent communication and documentation skills.   It's a great opportunity to get your foot in the door and gain valuable experience so apply today!! As a Kelly Services candidate you will have access to numerous perks, including: Exposure to a variety of career opportunities as a result of our expansive network of client companies  Career guides, information and tools to help you successfully position yourself throughout every stage of your career Access to more than 3,000 online training courses through our Kelly Learning Center Weekly pay and service bonus plans Group-rate insurance options available immediately upon hire*   *Available for purchase and administered by a designated third-party vendor **Important information:  This position is recruited for by a remote Kelly office, not your local Kelly branch.  Please submit your resume to be considered for this position by pressing the “SUBMIT RESUME” button below. Please email Kim Smith at smith22@kellyservices.com for any additional questions about the job posting.    Why Kelly®?At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. About Kelly Services® As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]