Technical Support Customer Service

Customer Service Technical Support If you are tech savvy and enjoy providing excellent customer service to a variety of end users, then this is a position for you! This position is located in Buffalo NY. Requirements -Must have customer service experience -Must be computer literate -Call center experience is a plus Duties -Answer high volume telephone calls in a timely manner -Answer a wide range of technical questions and provide answers pertinent to the caller’s inquiries -Communicate effectively via telephone in a patient and courteous manner while working in a high volume environment -Ability to comprehend, interpret and explain, in accordance with established procedures and practices -Ability to resolve the issue while on the phone with the caller -Excellent Computer skills and the ability to navigate multiple applications during a single call -Excellent oral communication skills Schedule -1st, 2nd shifts    You can expect -Access to a comprehensive employee benefits package, including health, prescription, vision, dental, life and short-term disability insurance -Service bonus and holiday pay -Portable 401k plans -Recognition and incentive programs -Access to continuing education via our company learning center Apply Now! Kelly Services specializes in providing companies around the world with professionals. We are part of Kelly Services®, a U.S.-based Fortune 500 company and a global staffing industry leader. With more than 2,600 company-owned and operated offices in 30 countries, Kelly provides an incredible opportunity to job seekers all over the globe. We invite you to bookmark our Web site and encourage you to review it regularly for new opportunities worldwide: www.kellyservices.com. Kelly Services—Celebrating 70 Years Kelly Services is an Equal Opportunity Employer     Why Kelly®?At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. About Kelly Services® As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]