Administrative Assistant

Job DescriptionReceive and respond to all incoming calls from client members, including consumer phone calls, e-mails and faxes by end of day, no later than the end of the next business day.Must have knowledge of Health Benefits/Employee Benefits!!!- Provide quality customer service on a timely basis, with professionalism and commitment when communicating with clients, client members, insurance professionals and carriers.- Establish and maintain premium billing accounts for multiple clients- Produce monthly billings, post receipts and perform complex account reconcilations across all lines of coverage, as appropriate- Post lockbox and individual deposits daily- Complete month-end account close out reports for carriers, clients and accounting department, as appropriate- Create and send ACH and Positive Pay files to various banks and/or clients- Adhere to all processing procedures and instructions- Prepare various reports for clients, carriers, and vendors in conformance with established deadlines.- Perform all functions in within established timelines as required by each client, or Federal regulations, as appropriate- Provide quality and commitment that demonstrates to our clients their importance to our organization- Maintain the utmost client confidentiality at all times, adhering to all HIPPA guidelines- Record time in time accounting system and abide by rules in Employee Handbook- Other duties as assigned - Knowledge of employee benefits- Ability to multi task- Good organizational skills- Advanced computer skills, Microsoft Excel and Access preferred.- Excellent communication skills, both verbal and written- Types accurately at 55 WPM Why Kelly®?At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. About Kelly Services® As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]