The job below is no longer available.

You might also like

in Wayne, PA

Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Wayne, PA
Wayne, Pennsylvania

About this job

Job DescriptionOur Customer Service Specialists assist consumers with product inquiries and orders for diabetes-related medical devices, in addition to administering forms for completion. They have a passion for assisting patients and ensuring they receive efficient and accurate information in order to make important life decisions. We are looking for motivated candidates with a desire to help others improve their lives through our customer-s products at our location in West Chester, PA. Benefits of joining our team:In addition to a competitive wage, we are able to offer extensive benefits to you as a KellyConnect employee. You would be eligible for paid vacation, sick time, 401(k), tuition reimbursement, and comprehensive healthcare benefits. What your Customer Service Specialist duties will include:Triaging inbound calls to determine appropriate supportAdvising consumers on product features and closing salesOutbound follow-up calls with customers after product purchaseUpdating patient records for accuracyAdministering forms to patients for completionProviding efficient support, ideally resolving all issues on the first callRequirementsCommitment to our consumersProduct excitement that translates into salesHigh emotional intelligence and ability to empathize with callersExcellent verbal communication skillsComputer proficiency, including Microsoft products (especially Outlook and Excel)Previous customer service experienceAssociate-s degree or equivalent customer service/sales experience (inside sales preferred)2+ years- experience in customer service/sales Why KellyConnect®? Each year, KellyConnect® finds work for nearly 25,000 call center employees like you. We offer temporary, temporary-to-hire, and direct-hire roles, for both traditional office and home-based assignments. And through Kelly's connections, from small- and mid-sized companies to over 95 of the Fortune 100™—we can open your job search to a new world of opportunities. You get a more flexible career, your way: choosing the positions you want, when and where you want to go, and always for competitive pay. Want more information? Visit kellyservices.com/contactcenter About Kelly Services® As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]