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in Murfreesboro, TN
Mechanical Claims Agent
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Murfreesboro, TN 37129 Murfreesboro, Tennessee |
About this job
Kelly Services, in partnership with Nissan Extended Service North America, is currently seeking a highly motivated Mechanical Claims Adjusters/Arbitrators to utilize your experience as an automotive technician and/or service advisor to process mechanical claims for a leader in the automotive industry.
Position: Mechanical Claims Agent
Department Nissan Extend Services North America (NESNA)
Location: Murfreesboro, TN
Pay Rate: $19-$25/hour (Based on Experience)
Job Summary:
This position requires telephone support of all facets of the claims lifecycle, including pre approvals of maintenance claims, mechanical claims, verifying parts and labor charges, securing of vendor parts and assigning third-party vehicle inspections. In this position the agent will work closely with others in a team environment. Mechanical and Automobile Servicing background is required for this position. ASE Automobile & Light Truck Certification preferred to provide day to day assistance to our service agreement policy holders, dealerships or service facilities in assisting with the adjudication of claims issues.
Position Description:
Provides telephone claims support on Nissan Security+Plus, Infiniti Elite and QualityGuard+Plus(QGP) service contracts
Provides pre approvals on service agreements for Nissan/Infiniti dealers and non-Nissan/Infiniti Dealers and/or Independent Repair Facilities
Conducts transactions according policies and procedures to increase consistency of service to dealer and field personnel as well as to ensure proper use of service contracts funds
Responds to and assists regional personnel with claims issues related to Service Contracts
Job Requirements:
Automotive Technical Abilities / hands on Technician experience
Automobile Servicing / Repair Experience
Self-motivated team player with good communication skills (verbal and written)
Excellent decision making, negotiation and conflict resolution skills
A minimum two years of directly related experience at a professional level
Previous automotive / technical experience at either a manufacturer or dealer level is required, especially in the Parts and Service area
High School or equivalency, Bachelor’s degree in a related discipline is preferred
Working knowledge of Microsoft Office Suite and other PC applications
Typing skills: 30WPM
ASE Automobile & Light Truck Certified Preferred
Benefits & Perks
Competitive weekly pay
Up to 9 paid holidays (After 90 days on assignment)
Ability to participate in the vehicle purchase plan
Free use of the fitness center
Paid time off after one year of service
Discount on auto insurance, travel and more
Eligibility to participate in 401(k)
Why Kelly®?At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
About
Kelly Services®
As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]