CI10 - Membership Rep I

  Our client, one of the leading insurance company, is currently seeking experienced Membership Rep. for their Worthington, OH location! In addition to working with the world’s most recognized and trusted name in staffing, Kelly employees can expect Competitive pay Paid holidays Year-end bonus program Recognition and incentive programs. Access to continuing education via the Kelly Learning Center MUST HAVE STRONG DATA ENTRY and EXCEL SKILLS- you will be tested prior to submission.   Pay Rate: $15 per hour Monday-Friday, 8:00 a.m. to 4:30 p.m. SUMMARY: Position duties will include member additions and terminations on proprietary systems. Candidates will be trained upon selection. Excel experience preferred.Responsible for group enrollment, billing activities and maintaining assigned accounts. MAJOR JOB DUTIES AND RESPONSIBILITIES: Responds to incoming calls and may initiate outgoing calls, providing customer service to plan members, providers and employer groups by answering benefit questions, resolving issues and educating callers. Verifies enrollment status, makes changes to records, researches and resolves enrollment system rejections; addresses a variety of enrollment questions or concerns received by phone or mail. Responsible for all billing and delinquency processes for assigned groups. Ensures accuracy and timeliness of the membership and billing function. Responds to inquiries concerning enrollment processes. Maintains enrollment database. Orders Identification Cards. Determines eligibility and applies contract language for each case assigned. Performs error output resolution for electronic eligibility and processes error discrepancy list. Bills, collects premiums and reconciles payments. Maintains and reconciles premium bill, self-bill and individual billed accounts. Notifies clients of premium discrepancies through payment adjustment notices and detailed audits. Performs basic job functions with help from co-workers, specialists and managers on non-basic issues. EDUCATION/EXPERIENCE: Requires H. S. graduate or GED;6 months - 1 years related experience; or any combination of education and experience, which would provide an equivalent background. SKILLS: Verbal and written communication skills. Organizational and interpersonal skills required. PC proficiency.   Please note this position is posted by a remote Kelly Recruiter not by the local Kelly office. It's a great opportunity so apply today! Why Kelly®?At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. About Kelly Services® As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]