Customer Service Representative- Long Island City

Job DescriptionFor over 60 years, Kelly Services has provided outstanding opportunities, including temporary, temp to hire, and direct hire to the most talented individuals in the marketplace.Kelly Services has a great opportunity to work for a leading provider of window shading solutions for architects and interior designers located in Long Island City.In this essential Customer Service role, your responsibilities will be to:- Answer all phone, email, or fax inquires using available resources.- Communicate and assist customers at different levels (senior management, management, dealers, sales reps, VP's, architects, internal departments) over the phone, face to face, and in writing.-Follow up on inquiries within strict time lines.- Responsible for researching and resolving complaints to ensure customer retention and satisfaction.Skills and Qualifications:- Two to three years of customer service experience, preferably in a manufacturing environment .-Associates degree or technical certification is preferred.- Familiarity with Microsoft Office Suite; Word, Excel, and Outlook.-Excellent communication, problem solving, math, and organizational skills.- Experience with customer service systems and call center environments.This is a temp-to-hire opportunity , offering $18.00 an hour starting salary.Kelly Services is an equal opportunity employer. For immediate consideration, please send your resume . Why Kelly®?At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. About Kelly Services® As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]