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in New York, NY

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Hours Full-time, Part-time
Location New York, NY
New York, New York

About this job

Job DescriptionOur client is a global communication training company and we have a long established highly prestigious clientele. We who are currently seeking a highly capable Account Manager to work along side the Head of Classroom Training. The ideal candidate must have excellent communications skills and an interest in Learning and Development, Training and Education. The ability to work in a small or big team plus the ability to learn and grasp new skills is integral. They must be a fast learner and self motivated.Requirements Day to day responsibility for the smaller clients (under 50k) after a handover from Sales area Being on client calls or attend client meetings and work with product team to produce proposals and send to clients Work with logistics to assign trainers to client work Ensure proactive approach to client management and regular contact is maintained Help to manage global consistency of delivery of courses working closely with product Work with the clients, trainers and product to create bespoke solutions for training Maintain and edit the course content and associated assets for training with product Work with Sales and Marketing to find new opportunities with new and existing clients Collate trainer feedback and course feedback and use this to constantly improve our content and client relationshipsCore Skills required:Technical: Essential: Microsoft office, client account management tools or Salesforce Desirable: Adobe acrobat, Apple Keynote, understanding of Learning Management systemsPersonal: Experience in client facing role or working within Learning and Development. Polite and well presented. Enthusiastic self-starter with a positive demeanor, eye for detail, excellent grammar and language skills written and verbal. A flexible approach and able to work across time zones. Enjoys being part of a team and taking ownership for their tasks. Good organisational skills and able to manage their time efficiently Why Kelly®?At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. About Kelly Services® As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]