Inbound CSR; Customer Support; Contact Representative

Job DescriptionOur client in North Scottsdale, near Scottsdale Road and Via De Ventura is looking for 4-5 Customer service reps. The position would start on June 19th with interviews starting end of May!The industry is a benefits package that the consumers will call in to help the clients understand, navigate and answer any questions needed.There is NO SELLING involved!Inbound only!Responsibilities include: Acts as the first resource for the customer's questions and requests. Has a passion to provide a great customer experience Eagerly assists clients through identity theft resolution processes. Demonstrates a high degree of empathy, compassion and professionalism. De-escalates difficult client situations. Represents the company in a positive manner. Highly adaptable and focused on self-development Collaborates with other client service professionals. Utilizes strong written and verbal communication skills. Champions change and innovation Strong product and industry knowledge.RequirementsEducation/Experience: Associate's or Bachelor's degree preferred but not required 2 years or more of Customer Service experience HighlightsTemp to hire positionBenefits once hired onClient pays 70% of your benefits for the first 6 months, then 100% after that!!!Great company that is growing rapidlyTeam environmentFun incentives!! Why Kelly®?At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. About Kelly Services® As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]