Help Desk Technician - Full-time / Part-time

Help Desk Technician / North Largo, Florida   Kelly Services is currently seeking a Help Desk Technician for one of our top clients in North Largo, FL. As a Help Desk Technician placed with Kelly Services, you will resolve complex technical problems that originate by telephone in a call center/help desk environment. Our client’s fast-paced, team-oriented environment is the perfect place to take career to the next level.   Pay rate:  $17.00 per hour   Additional responsibilities include: Provides customers and internal personnel with operational assistance over the phone Coordinates exchange of customer's malfunctioning device with operating device when  necessary Responsible for on-line data entry of all customer contact Identifies and assists in implementing any changes necessary to manage the accuracy of the  troubleshooting trees and reference material Assists with resolving complex problems with difficult customers/situations Proactively and continually seek enhancements to improve customer interface and  equipment reliability      Job Requirements: Intermediate software application skills required Ability to exercise independent judgement and maintain confidentiality Associates degree or equivalent experience required 2-4 years related experience required      1st shift.  Possibility of working from home after 2 months of onsite training Long term opportunity   As a Kelly Services candidate you will have access to numerous perks, including: Exposure to a variety of career opportunities as a result of our expansive network of client companies  Career guides, information and tools to help you successfully position yourself throughout every stage of your career Access to more than 3,000 online training courses through our Kelly Learning Center Weekly pay and service bonus plans Group- rate insurance options available immediately upon hire*   Apply Today!   *Available for purchase and administered by a designated third-party vendor Why Kelly®?At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. About Kelly Services® As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]