Insurance Customer Service Representative

Job Description- Ensure that customers have the information to make purchasing decisions.- Discuss with customers on telephone and provide information on the company-s products and services.- Understand the company-s insurance policies and products.- Communicate changes or adjustment in policies to clients.- Send newsletters, mailings, and other forms of correspondences to customers.- Receive reports of claims and communicate reports of investigation to the clients.- Forward all filed claims to the appropriate department for handling and investigation.- Assist in soliciting sales of new products and policies.- Assist clients in filling of policy documents and contact them whenever any error is discovered, or when it needs to be corrected.- Offer information about price quotes to prospective customers.- Liaise with the companies insurance agents and process all orders made via telephone.- Receive visiting customers and provide them with necessary assistance.Current Kelly associates are encouraged to contact the office directly to apply. To apply for this position, please submit your resume in a Microsoft Word document to 3438@kellyservices.com . You can also apply in person Monday - Thursday between 8:30am - 11:00am. There is never an application fee!Requirements- Ability to multi-task.- Effective communication skills - both verbal and non-verbal.- Must always be friendly and willing to provide assistance to others.- Basic computer and typing skills.- Desire to obtain an insurance license- Ability to work in a fast paced job environment. Why Kelly®?At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. About Kelly Services® As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]