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in Scottsdale, AZ

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Hours Full-time, Part-time
Location Scottsdale, AZ 85260
Scottsdale, Arizona

About this job

Job DescriptionKelly Services is currently in need of inbound customer service representatives who have experience in high call volume call centers! These positions pay between $12-$14 per hour based on experience. All positions are located in North Scottsdale and are seasonal.Contacts are varied, some are non-routine. Follows standard screens/ scripts to perform tasks. Resolves many questions and problems, refers more difficult items to higher levels for guidance. Knowledgeable of company products & services. May assess customer needs and suggest alternative products or services. Research contract issues for supporting departments such as Claims for Service Recruitment. OTHER JOB REQUIREMENTS: Systematically gathers information necessary to consider alternatives before making a decision. Treats individuals with respect despite personality differences or performance problems. Actively supports others to achieve common goals. Consistently meets deadlines and requirements. Demonstrates curiosity by continuously seeking new information and asking questions.RequirementsHigh-stress/fast paced environment - CSR would be taking 70 to 90 calls per day. Good verbal, written communication skills, active listening skills.EDUCATION: High School Diploma or GEDEXPERIENCE: 1-2 years general experience in an office setting or customer service experience. Has experience with computer equipment. High School graduate. Total Hours Per Week: 40 HoursHighlightsStarting times & shifts may vary.Monday - Friday 5am - 1:30pm6am - 2:45pm7am to 3:45pm Why Kelly®?At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. About Kelly Services® As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]