Claims Assistant

Kelly Services, industry leader in workforce solutions, has an exciting long term temporary opportunity for a Claims Assistant in Detroit, MI!  Our client is a leading corporation that has an immediate need for a business professional that will assist with day to day operations. Detroit, MI- Claims Assistant Pay Rate: $15/hr Hours: 8:00am-5:00pm (Monday-Friday)   Responsibilities Communicate and collaborate with other department personnel to provide claims support during the claim file process. Research, obtain and document claim information to ensure the level of service provided to our customers meets/exceeds service level agreements. Successfully navigate the Claims Workstation to answer customer inquiries and accurately documenting pertinent situations. Process financial transactions to include loss and expense payments Process & manage file support associated with paperless departments  Efficiently research claim issues to determine appropriate action Recognize, prioritize and escalate claims issues to the appropriate level Assist with special projects as required/requested Demonstrate a technical proficiency with all computer systems necessary for the efficient management of daily tasks as needed Courteously and promptly answer calls received from various parties including 3rd party claimants.  Accurately record all pertinent claim information and completing accurate/timely information into the claim system.        Promptly take action on updated claim information received  Provide assistance to other areas when necessary   Qualifications Prior knowledge of Claim Services and Call Center functions, theories and practices a plus Insurance experience not required Strong Time Management Skills Ability to multi-task and prioritize work Demonstrated technical expertise and systems specific knowledge Knowledge and skills in results orientation Ability to effectively interact with all levels of internal and external business partners Demonstrated strength in written and oral communication Able to work in high volume environment Knowledge of Microsoft Office Suite, as well as other business-related software and claim task processing Education and Experience High school diploma   Why Kelly®? At Kelly Services®, we work with the best. Our clients include 97 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.   About Kelly Services® As a workforce advocate for over 70 years, we are proud to have a role in managing employment opportunities for more than one million workers around the globe. We employ 550,000 of these individuals directly with the remaining workers engaged through our talent supply chain network of supplier partners. Revenue in 2015 was $5.5 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.   Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.   Why Kelly®?At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. About Kelly Services® As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]