Medical/Customer Coordinator

Long-term open-ended contract - NO END DATE - with enhanced benefits! $20-23 per hour REQUIREMENTS: Bachelor’s Degree in Business, Science or other related field or related work experience. Two or more years in a professional office environment preferred. Customer Service attitude. Strong interpersonal skills. Understand Courier Service protocols and requirements, desired. Well versed Computer Applications including Microsoft Excel and data base management software. Ability to work independently. Ability to work in a dynamic fast paced environment. Able to prioritize and manage multiple tasks. Strong OTHER REQUIREMENTS: Understand which sets are required for specific surgeries. Maintain valid driver’s license at all times. Ability to lift/carry heavy sets. Provide support for the Trauma, CMF and Spine divisions within the local Region to support surgery inventory needs.  Overall responsibility includes managing and maintaining shared surgical sets within geography and directing the flow and movement of assets. Utilize knowledge of products, programs, policies and procedures to ensure timely and accurate provisioning of surgical and regional equipment and product support material to customer locations.  Coordinating delivery and retrieval of sets and regional equipment, using approved courier services.   POSITION DUTIES AND RESPONSIBILITIES: Ensures all surgical sets are complete, available and accurate per BOM, and accounted for in the field. Inspects and replenishes sets which may have been quarantined after normal hours. Examines instrumentation for missing components  Examines implant container and/or screw rack for missing items Replenishes items from shipment package(s) as ordered by Sales Consultants Updates Bill of Materials and SIMS inventory, as required Log all field equipment into inventory tracking tool. Tag & log all new equipment releases. Consignment paperwork detailing itemized inventory at customer locations. Strive to hit and exceed annual inventory turn targets Coordinates daily dispatch and retrieval of sets and equipment using approved courier service. Emphasis placed on building good customer relations with Materials Management, Central Sterile, Accounting/Finance/Billing departments and other pertinent departmental staff.  Why Kelly®? Kelly puts you in charge of your career, with access to cutting edge projects and technologies in industry leading organizations. Top companies throughout the world have trusted Kelly as a premier source of engineering talent and services since 1965. And engineering job seekers know Kelly as a firm with an unmatched reputation for quality, integrity and professionalism. Whether you seek the variety and flexibility of working on short term project engagements, or prefer contract-to-hire or direct hire placement with our clients, apply with Kelly to explore opportunities that suit your specific professional interests. About Kelly Services® As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]