Restaurant Floor Supervisor - Full-time

Aloha~

Tommy Bahama is a lifestyle company that defines relaxed, sophisticated style. From its casual-yet-upscale collections of men's and women's apparel, swimwear, footwear, accessories and home furnishings to island-inspired cuisine and cocktails with a signature twist at our restaurants, your island escape is well within reach. Tommy Bahama is looking for qualified team members to join our efforts to create an island lifestyle that inspires the world to relax.

MISSION

In partnership with Restaurant Leadership, responsible for restaurant operations and to ensure restaurant team delivers exceptional service experiences to our Guests while exhibiting Tommy Bahama Values, and Hospitality Standards.

KEY RESULTS AREAS

• Create a learning and nurturing environment for all front of the house restaurant team members that promotes sales and service success, and internal career growth.
• Maintain appropriate staff levels.
• Facilitate implementation of company learning/training programs, follow-up and monitor performance to ensure transfer of learned skills on-the-job.•
• Cultivate an environment of open, authentic dialogue with the restaurant team, regional and corporate partners.
• Ensure consistent execution of Company policies and procedures.
• Develop/streamline restaurant processes in partnership with the Restaurant General Manager.
• Manage payroll hours to budgeted payroll percentage.
• Incorporate and administer applicable safety programs for the restaurant, employees, and guests.
• Proactively seek out marketing opportunities/outreach within the community to increase brand awareness and restaurant brand exposure.
• Communicate the Tommy Bahama lifestyle through brand execution, both visual and experiential.
• Ensure employee appearance appropriately reflects the Tommy Bahama brand image.
• Responsible for embracing, articulating, and reflecting the Tommy Bahama Culture.
• Influence the team to embrace, articulate, and reflect the Tommy Bahama Values.
• Demonstrate the Tommy Bahama Values in all business decisions and actions.
• Commit to maintain the culture through the evolution of the business.
• Be receptive to feedback and coaching.
• Possess complete knowledge and enforcement of all food and beverage menus – including ingredients, preparation methods, and presentation.
• Possess complete knowledge, application, and enforcement of all Hospitality Standards.
• Practice proper cash handling and proper operation of the point-of-sale system.
• Other duties as assigned.

EXPERIENCE, TALENT AND EDUCATION

• Minimum 3 years hospitality experience
• Minimum 1 year Restaurant Management/Leadership experience
• High School diploma or GED
• Must have current food handler’s card and alcohol service certifications as required by federal/state/local law.
• Strong leadership skills, interpersonal skills, verbal and written communication skills, listening skills, ability to check for understanding after direction is given (follow up,) basic math skills, strong organization skills, ability to multi-task, team builder, proven track record of increasing experience and responsibility.
• Computer based skills - Windows and Microsoft Office based management reporting, Point of Sale System, Internet/Intranet.

Mahalo (thank you) for your interest in Tommy Bahama!

Tommy Bahama participates in E-Verify. Details in English and Spanish . Right to Work Statement in English and Spanish .