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Bilingual Customer Service Representative
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | CHATTANOOGA, TN CHATTANOOGA, Tennessee |
About this job
Automation Personnel Services is seeking part-time Bilingual Customer Service Representatives for a Utility Services Company located in Chattanooga, TN.
Pay Rate: Based on experience
Requirements:
Must be able to:
Forward messages/voicemails
Use fax machine
Use phones
Email
Responsibilities:
Document Billing System
Telephone payments (Credit card & E-Check)
In person payments (Credit Card, Check, E-Check & Cash)
Review, research billing system
Receive, sort, open and scan mailed in check payments
Receive walk in customer Cash, Check and CC payments Apply payments to billing account
Balance cash drawers
Prepare cash and check deposit bags for bank pick up for walked in payments
Scan and email customer correspondence as needed
Maintain security of confidential customer information
Account & Bill review/explanation (Charges, fees, etc.)
Start/stop service request
Set up Payment Arrangements
Website assistance (Recurring payments/Account Set-Up)
Pick-up read requests
Conservation advice
Scheduled outage notifications
Address/Phone number changes
E-Bill set up
Drug-screens and background checks are required.
High school Diploma or GED is required.
Shifts
1st shift: 7: 30 am - 1: 30 pm Monday - Friday
2nd shift: 10: 30 am - 4: 30 pm Monday - Friday
Like us on Facebook (facebook.com/apschattanooga) and send us a message.
Great benefits to all temporary employees.
Vacation Pay, Holiday Pay, Medical, Dental, Vision and 401K
Bonus Opportunity - We are also offering a $50 dollar referral bonus. Both employee and referral must stay on assignment for 30 days to receive payout.
APSChattanooga
Equal Opportunity Employer
Pay Rate: Based on experience
Requirements:
Must be able to:
Forward messages/voicemails
Use fax machine
Use phones
Responsibilities:
Document Billing System
Telephone payments (Credit card & E-Check)
In person payments (Credit Card, Check, E-Check & Cash)
Review, research billing system
Receive, sort, open and scan mailed in check payments
Receive walk in customer Cash, Check and CC payments Apply payments to billing account
Balance cash drawers
Prepare cash and check deposit bags for bank pick up for walked in payments
Scan and email customer correspondence as needed
Maintain security of confidential customer information
Account & Bill review/explanation (Charges, fees, etc.)
Start/stop service request
Set up Payment Arrangements
Website assistance (Recurring payments/Account Set-Up)
Pick-up read requests
Conservation advice
Scheduled outage notifications
Address/Phone number changes
E-Bill set up
Drug-screens and background checks are required.
High school Diploma or GED is required.
Shifts
1st shift: 7: 30 am - 1: 30 pm Monday - Friday
2nd shift: 10: 30 am - 4: 30 pm Monday - Friday
Like us on Facebook (facebook.com/apschattanooga) and send us a message.
Great benefits to all temporary employees.
Vacation Pay, Holiday Pay, Medical, Dental, Vision and 401K
Bonus Opportunity - We are also offering a $50 dollar referral bonus. Both employee and referral must stay on assignment for 30 days to receive payout.
APSChattanooga
Equal Opportunity Employer