Outlet Associate I - PT - Retail Support Center (Hancock & Academy)

Please Note:  This position will start as part-time but could move to a full-time position with continued good performance.

OBJECTIVE:

The Outlet Associate will be the first point of contact for many customers within our Outlet Center. Outlet Associates will be held responsible for stocking the bins, placing bins onto the sales area, and operating a point-of-sale cash register system. Due to the constant contact with customers it is essential that Outlet Associates provide excellent customer service displaying an “Attitude of Gratitude” in order to support the mission of the organization. 

RESPONSIBILITIES:

•          Provide excellent Customer Service with an “Attitude of Gratitude.”
•          Provide assistance to customers with questions, concerns, and purchases.
•          Provide a safe environment for customers and employees, to include overseeing Outlet rules are strictly followed by customers.
•          Provide accurate cashier transactions and a balanced cash drawer with minimal errors using a computer based point-of-sales system.
•          Ensure merchandise bins are filled properly and placed onto the sales area following the rotation schedules.
•          Perform quality control and time management to achieve and maximize the highest volume of production.
•          Cross-train in other departments/areas and act as back-up for other areas as required.
•          Perform all other duties as assigned.

QUALIFICATIONS:

•          Must be 18 or older.
•          A pre-employment drug screen is required for this position.
•          High school diploma or equivalent preferred.
•          One year retail sales or cash handling experience desired.
•          Accurate with numbers and have an understanding of the value of different coins and money.
•          Able to handle crowd control and enforce Outlet rules and policies.
•          Able to use basic math such as adding, subtracting, and multiplication.
•          Able to operate a computer based cash register and credit card machine.
•          Able to lift up to 75lbs, use a dolly and pallet jack as required.
•          Able to withstand prolonged standing, bending and lifting up to 8 hours per day.
•          Able to work a varied schedule to include weekends and holidays with occasional overtime as necessary.
•          Able to communicate effectively with customers, managers, supervisors, staff and peers.

Discover Goodwill of Southern & Western Colorado is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities and/or protected veterans without regards to discrimination.  

To promote a Safe & Drug-free Workplace, a pre-employment screening may be conducted. Candidates may be disqualified for criminal history regarding drug use or sale, financial fraud, identity theft, abuse, violence, and/or theft.

Discover Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify

Physical Requirements

Attachment to Job Description

 

Position: Outlet Associate                                                                                Dept Number:

 

 

 

Continuously

Frequently

Occasionally

Never

 

5-8 hours

3-4 hours

1-2 hours

0

LIFTING: (as defined by ADA)

 

 

 

 

   Heavy:       45 lbs & over

 

 

X

 

   Moderate:   15-44 lbs

 

 

X

 

   Light:           14 lbs & under

 

x

 

 

CARRYING:

 

 

 

 

   Heavy:       45 lbs & over

 

X

 

 

   Moderate:   15-44 lbs

 

 

X

 

   Light:           14 lbs & under

 

X

 

 

PUSHING/PULLING

 

X

 

 

REACHING:

 

 

 

 

   Above Shoulder

 

x

 

 

   At Shoulder

 

x

 

 

   Below Shoulder

 

 

X

 

TWISTING

 

 

X

 

BENDING

 

 

x

 

KNEELING/CRAWLING

 

 

x

 

SQUAT

 

 

x

 

CLIMBING - use of legs only (stairs)

 

 

x

 

CLIMBING - use of arms & legs (ladders)

 

 

x

 

HEARING

X

 

 

 

VISION:

 

 

 

 

   Visual – close

 

x

 

 

   Visual – distant

 

 

x

 

   Visual - depth perception

 

x

 

 

HANDS/FINGERS:

 

 

 

 

   Simple grasping

 

x

 

 

   Fine Manipulation

X

 

 

 

   Repetitive Movements

x

 

 

 

WALKING

 

X

 

 

STANDING

x

 

 

 

SITTING

 

 

x

 

SPEAKING

x

 

 

 

OTHER - Please describe: