Massage Therapist - Part-time

La Torretta Lake Resort & Spa

Primary Responsibility

Perform massages and body treatments for Guests and handle all guests’ interactions in a professional and courteous manner.

Essential Job Functions

• Arrive 20 minutes before your shift in proper attire, neat and polished appearance.
• Perform Opening and Closing procedures as instructed.
• Maintains familiarity with all hotel services, features, local attractions, and activities to respond to guest inquiries accurately.
• Describe treatment procedure to guest prior to giving the service.
• Maintains professional decorum and image at all times.
• If you were scheduled you will always be on call.
• Explain proper draping and disrobing to guest.
• Knowledgeable in correct maintenance and use of all departmental chemicals/equipment.  Uses all chemical/equipment only as intended, and as needed.
• Anticipates guests’ needs, responds promptly, and acknowledges all guests, regardless of volume/activity or time of day.
• Maintains positive guest relations at all times.
• Review all Guest charge slips for correct information and return signed slips to front desk in a timely manner.
• Ensures all equipment and work areas are kept clean/sanitized, neat, stocked, and orderly at all times.
• Escorts guests from lounge area to designated work space.
• Provides guests with the most up-to-date techniques available, while ensuring a comfortable and relaxing spa experience.
• Maintains equipment in assigned work area; reports equipment that is broken, damaged, unsafe, or in need of immediate repair to management.
• Maintains established safety/service standards for all appointments/treatments within allotted time.
• Sells retail products and maintains awareness of new products and procedures.
• Resolves guest complaints within scope of authority, ensuring guest satisfaction.
• Follows all regulations in accordance with State Board of Massage Therapy.
• Maintains a constant awareness of safety and accident prevention.
• Reports emergencies, needed maintenance, and safety hazards in assigned areas to supervisor.
• Works under minimal supervision, completing assigned tasks in a timely fashion.
• Performs other job related duties as assigned/requested.
• Let the guests know their service has been completed and lay their robe gently at end of table, and slippers below.

General Skills/Qualifications

• Massage License from the State Board of Massage Therapy; current and in good standing.
• Licensed Massage Therapy (minimum 500 Hrs)
• Must be a service minded individual with a positive attitude who truly enjoys helping others.
• Must be quick on their feet and adept at handling stressful situations seamlessly.
• Must be able to lift and carry at least 50lbs.
• Must be able to work flexible schedule to include weekends and holidays.

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