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in College Park, GA

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About this job

Position Summary 

The employee will lead and participate in a team to ensure the successful completion of assigned tasks. The employee is responsible for the running and leadership of the shift in the absence of Supervisor. When the Supervisor is present, the lead worker may also be responsible for directing smaller work groups. While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor.

 

Essential Duties

Perform all tasks and duties required of your team.

Provide leadership and direction to team members.

Assure the highest quality of customer satisfaction.

Provide in open communication between field employees and management.

Provide positive coaching to team members.

Assist the Supervisor and Shift Manager in the directing and supervising of field employees.

Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.

Comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and regulatory authorities.

Perform other duties as assigned.

* Job duties may be modified at any time.