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Hours Full-time, Part-time
Location Frederick, MD
Frederick, Maryland

About this job

Whelan Security is looking for bright and talented professionals who wish to share in the unique culture of our family business – one where our people feel inspired, encouraged, and rewarded. Now is your opportunity to join our world-class team as one of the fastest growing contract security companies in the country!

Whelan Security is a performance-based company that cares deeply about maintaining our conservative business culture. The Communication Specialist (CS) position responds and assists security personnel in reporting Emergency (Critical) and Non-Emergency (Non-Critical) events to the Security Control Center. The CS position engages in communications section collapsed
and notifications on a corporate or region wide bases as needed. In this role, the CS is similar to a 9-11 call center operator.

The Communication Specialist is expected to build upon a culture of employee engagement and set the example for all employees in the branch of servant leadership and personal commitment to the Whelan Values.

Personal Characteristics: Company-Wide Culture - High Integrity (Character Beyond Reproach), Servant Leader (Never Asking Anyone to Do What You Aren’t Willing to Do), Hands-On Leader, Financially Prudent, Detail-Oriented, Thick-Skinned, Fun

Qualifications

Successful candidates must meet the following requirements:
  • Legally authorized to work in the United States
  • At least 21 years of age or older as required by applicable law or contractual requirements
  • Demonstrate a stable work history
  • Pass an extensive background screening which includes, but is not limited to, criminal background checks (local, state and federal), drug test, aptitude tests, skills assessment, interviews, and personality profile (behavioral assessment)
  • Work History to include demonstrated knowledge of access control systems, closed circuit television systems, radio communications, telecommunications systems, and security systems technology
  • Proficiency with Microsoft Office applications ( Word, Excel, PowerPoint, and Access).
Education

Candidates must meet the following educational requirements:
  • Associate's degree in Security, Criminal Justice, Business, Emergency Management or related field and at least 2 years’ experience as a 911 operator, operator in a control center, command center, security communications center, tactical operations center, emergency dispatch center or similar environment
  • High School Diploma, or equivalent and 5 years’ experience as a 911 operator, operator in a control center, command center, security communications center, tactical operations center, emergency dispatch center or similar environment
Why Whelan?
Be Supported: Whelan employees enjoy a comprehensive benefits package including health insurance, supplemental benefits, (including dental, vision, short term disability, life insurance, and legal assistance plans), 401(k) retirement plan, employee assistance program, prescription discount cards, paid vacations, and more!

Be Challenged: Our extensive training program and career progression opportunities create an environment where employees can thrive, succeed, and enhance their careers.

Be Rewarded: We are proud to acknowledge and reward exceptional employees who make a difference to customers, the team, and the organization through our comprehensive Employee Recognition Program.

Be Valued: We are more than a team – we are a family! The distinctive culture of our family business sets us apart from every other contract security company in the industry.

Apply Now!
At Whelan, we are passionate about our employees. If you have a passion for people and wish to join a family-owned, industry leading organization – APPLY NOW!

Click “Apply” to begin the application process immediately; For more information, you can also call us at 301-459-2355.

Frederick, MD 21704