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Training & Quality Assurance Manager
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Washington, DC Washington, District of Columbia |
About this job
Whelan Security is looking for a talented and driven leader to Quality Assurance/Training Manager in Washington, DC!
Whelan Security is a performance-based company that cares deeply about maintaining our conservative business culture. The Training & Quality Assurance Manager (TQAM) is responsible for development, delivery, tracking, testing and retention of all contract security training efforts. The TQAM oversees a staff of one to two field trainers; one assigned primarily formal training delivery and the other primarily assigned to on-the-job training (OJT). This position is charged with developing measurable testing & drilling criteria that allows Security Contractor & management to determine overall or specific readiness levels per individual, per site or per region. The TQAM works closely with all levels of management to assist with the planning and integration of all tasks, standard operation procedures, and policies.
The TQAM reports directly to the Director, Strategic Accounts and works closely with the Director to ensure consistency at all client sites and regions.
The Quality Assurance Manger/Trainer is expected to build upon a culture of employee engagement and set the example for all employees in the assigned accounts of servant leadership and personal commitment to the Whelan Values.
Personal Characteristics: Company-Wide Culture - High Integrity (Character Beyond Reproach), Servant Leader (Never Asking Anyone to Do What You Aren’t Willing to Do), Hands-On Leader, Financially Prudent, Detail-Oriented, Thick-Skinned, Fun.
Qualifications
The ideal candidate will have at least 05+ years of relevant experience. Candidates must demonstrate a stable work history and pass an extensive background screening which includes, but is not limited to, criminal background checks (local, state, and federal), drug test, aptitude tests, skills assessments, interviews, past employment verification, and a personality profile (behavioral assessment).
Education
Candidates must meet the following educational requirements:
At minimum candidate must meet one of the following criteria:
Be Supported: Whelan employees enjoy a comprehensive benefits package including health insurance, supplemental benefits (including dental, vision, short term disability, life insurance, and legal assistance plans), 401(k) retirement plan, employee assistance program, prescription discount cards, paid vacations, and more!
Be Challenged: Our extensive training program and career progression opportunities create an environment where employees can thrive, succeed, and enhance their careers.
Be Rewarded: We are proud to acknowledge and reward exceptional employees who make a difference to customers, the team, and the organization through our comprehensive Employee Recognition Program.
Be Valued: We are more than a team – we are a family! The distinctive culture of our family business sets us apart from every other contract security company in the industry.
Apply Now!
If you are looking for an outstanding opportunity to work at a family-owned, industry leading organization – APPLY NOW!
Click “Apply” to begin the application process immediately; . For more information, you can also call us at 301-459-2355.
Washington, DC 20036
Whelan Security is a performance-based company that cares deeply about maintaining our conservative business culture. The Training & Quality Assurance Manager (TQAM) is responsible for development, delivery, tracking, testing and retention of all contract security training efforts. The TQAM oversees a staff of one to two field trainers; one assigned primarily formal training delivery and the other primarily assigned to on-the-job training (OJT). This position is charged with developing measurable testing & drilling criteria that allows Security Contractor & management to determine overall or specific readiness levels per individual, per site or per region. The TQAM works closely with all levels of management to assist with the planning and integration of all tasks, standard operation procedures, and policies.
The TQAM reports directly to the Director, Strategic Accounts and works closely with the Director to ensure consistency at all client sites and regions.
The Quality Assurance Manger/Trainer is expected to build upon a culture of employee engagement and set the example for all employees in the assigned accounts of servant leadership and personal commitment to the Whelan Values.
Personal Characteristics: Company-Wide Culture - High Integrity (Character Beyond Reproach), Servant Leader (Never Asking Anyone to Do What You Aren’t Willing to Do), Hands-On Leader, Financially Prudent, Detail-Oriented, Thick-Skinned, Fun.
Qualifications
The ideal candidate will have at least 05+ years of relevant experience. Candidates must demonstrate a stable work history and pass an extensive background screening which includes, but is not limited to, criminal background checks (local, state, and federal), drug test, aptitude tests, skills assessments, interviews, past employment verification, and a personality profile (behavioral assessment).
Education
Candidates must meet the following educational requirements:
At minimum candidate must meet one of the following criteria:
- Master's degree in Education, Organizational Development I Psychology, Human Resources, English, Security, Criminal Justice, Business, Emergency Manage mentor related field and 1 years of teaching experience
- Bachelor's degree in Education, Organizational Development I Psychology, Human Resources, English, Security, Criminal Justice, Business, Emergency Manage mentor related field and 3 years of teaching experience
- Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, and Access).
Be Supported: Whelan employees enjoy a comprehensive benefits package including health insurance, supplemental benefits (including dental, vision, short term disability, life insurance, and legal assistance plans), 401(k) retirement plan, employee assistance program, prescription discount cards, paid vacations, and more!
Be Challenged: Our extensive training program and career progression opportunities create an environment where employees can thrive, succeed, and enhance their careers.
Be Rewarded: We are proud to acknowledge and reward exceptional employees who make a difference to customers, the team, and the organization through our comprehensive Employee Recognition Program.
Be Valued: We are more than a team – we are a family! The distinctive culture of our family business sets us apart from every other contract security company in the industry.
Apply Now!
If you are looking for an outstanding opportunity to work at a family-owned, industry leading organization – APPLY NOW!
Click “Apply” to begin the application process immediately; . For more information, you can also call us at 301-459-2355.
Washington, DC 20036