Assistant Manager - Adventure Point - Winter Seasonal - Keystone Resort - Full-time / Part-time

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

The Adventure Point Assistant Manager is instrumental in the safety and efficiency of the department. They are a Mountain Operations Leader responsible for driving a fun and successful experience across all functions of the snow bike, snow fort and tubing hill operations. The ideal candidate will possess experience in resort operations, grooming and team management.

Job Responsibilities include, but are not limited to:

• Organize the daily workload, ensure direction, and clearly communicate and manage the day to day Adventure Point Operation.
• Responsible for ensuring compliance with all mandated company and departmental safety policies and procedures to ensure that our staff and guest safety is the highest priority.
• Accountable for department’s financial results.
• Manage weekly & daily schedules, activity inventory, house bank, and stock.
• Oversee all of Adventure Point for guest service, appearance, function, and safety.
• Works closely with other supervisors and managers to look for ways to improve the guest experience, the department, and the resort as a whole.
• Motivate peers and staff by leadership example and promote the company Service Mantra of "Own It, Personalize It and Elevate It" in order to achieve the highest level of guest satisfaction.
• Operate Tubing Hill Snowcat Grooming equipment to construct and maintain any and all types of Tubing Hill features.
• Management of Daily Snow Bike Operations, including conducting lessons and coaching Instructors on new lesson progressions, techniques and performance. 

Requirements:

• 2+ years Mountain Operations & Supervisory Experience
• Valid Driver's License
• MS Office/Outlook Proficiency  
• Ability to work in inclement weather in a high alpine environment
• Ability to work holidays and weekends
• Ability to stay on mountain during large storm events
• High degree of organization, attention to detail, and level of professional conduct
• Excellent verbal and written communication skills
• High school diploma or equivalent

Preferred Skills:

• Previous groomer or heavy equipment operator experience 
• Previous experience managing resort attractions
• Advanced level skier/snow biker
• RPOS/Cash Handling Experience
• Previous experience with teaching/coaching/mentoring
• Knowledge of Adventure Point Tubing and Keystone Mountain Activities

We’re looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team – where A Mountain of Possibilities awaits.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 142317