Ski & Snowboard School Location Manager - Winter Seasonal - Breckenridge Ski Resort

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

The Ski and Snowboard School Location Manager is responsible for creating a welcoming impression by leading the resort values and priorities and modeling our company’s leadership competencies. This is achieved through the focus on quality control, guest relations, sales generation, staff performance development, financial responsibility, communication, teamwork, administrative duties and self-development. He or she will manage growth and expense of programs, and will oversee the location’s supervisory team to ensure all stakeholders: employees, guests, resort and business needs are consistently met.  This position will work with the Director, General Manager, Administrative Assistants and all other resort departments to ensure efficient management of the department. Additional responsibilities include (but are not limited to):

• Connect to and develop supervisors, pros and support staff at their assigned location to understand their role in our business.  Implements and holds staff accountable to both Ski & Snowboard School & company policies and procedures.
• Resolve guest complaints by utilizing company values, and available company tools.
• Drive our business through quality control of products, labor management and safety of employees and guests.
• Communicate effectively with leadership, peers and other departments to create an environment of support and trust that will benefit staff and guests.
• Responsible for overseeing and coordinating the day to day supplies and program tools for inside and outside operations.
• Understand, lead and model the company’s mission, vision and values.
• Contribute to development of future strategic initiatives of the department.

Requirements:

• High School diploma or equivalent
• PSIA/AASI Level 2 certification or equivalent
• Minimum of three years experience as an Ski & Snowboard School Instructor
• Minimum of one year of supervisory experience
• Must be able to work in inclement weather in a high alpine environment
• Must have excellent guest service and communication skills
• Must work well in a team
• Able to communicate effectively (verbal and written) in English
• Must be able to work flexible schedule including weekends, nights, weekdays, evenings, & holidays  

Preferred Skills:

• PSIA/AASI Level 3 certification or equivalent
• Children Specialist 2 certification or equivalent
• Prior experience working with children
• RPOS experience
• Microsoft Office proficiency
• College degree or experience in relevant field

If you’re hard working and feel exhilarated serving others, you’ll feel right at home in our authentic ski town and world-class mountain resort. As a community of adventurers and discoverers, we deliver an experience of a lifetime to every single guest that visits our mountain town. If you’re interested in moving mountains in your career, come work with us at Breckenridge where you’ll instantly feel at home.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 142257