Food & Beverage - Supervisor - Afton Alps - Winter - Seasonal - Full Time - Hastings, MN - Full-time / Part-time

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Summary of Job: Food and beverage supervisors are responsible for the daily operation of food and beverage locations throughout the resort. Supervisors oversee all issues pertaining to the guest’s dining experience including, but not limited to, quality controls, staffing levels, inventories, food preparation and service, health and safety regulations, and equipment maintenance. Adhering to all policies, guidelines, and procedures to make an outstanding experience for all guests and employees.

Essential Job Responsibilities:

• Ensures that all employees receive the training, support, guidance, feedback, and resources necessary to fulfill job requirements.
• Responsible for providing quality guest experiences within resort operations.
• Ability to delegate responsibility, motivate, and lead direct reports to achieve goals and objectives.
• Direct staff in meeting quality standards for food handling and preparation, safety and sanitation.
• Responsible for the cleanliness of the buildings.
• Ensure all coolers, freezers, and walk-in coolers are maintained at the companies and health inspectors’ food safety standards and HAACP standards, including daily log of refrigerator and freezer temperatures.
• Create daily preparation lists, cleaning, opening and closing lists for team.
• Maintain knowledge of restaurant policies regarding personnel and ability to administer prompt, fair, and consistent corrective action for any, and all, violations of company policies, rules, and procedures.
• Responsible for helping cashiers with banks, making deposits, and the paperwork associated with it.
• Adhere to all policies, rules, regulations in both food service and alcohol management.
• Adhere to all policies, rules, and regulations of Vail Resorts and Afton Alps.
• Create and maintain a productive and safe work environment, including implementing and retaining all company mandated safety-related training and assessments.
• Ensure all F&B and golf locations are clean, have updated materials, and present a professional appearance to our guests, staff, and purveyors.
• Develop, adhere to, and role model the company’s mission, vision, and values.
• Other duties as assigned.

Job Requirements:

• Food and beverage experience, with at least two years in a supervisory role.  
• POS (IG) proficiency
• Certified Slip Resistant shoes are required prior to starting work. Shoes must be provided by the employee.
• Preferred Skills- Strong ability to train employees and set service standards.
• Professionalism and strong guest service skills, attention to detail and timeliness.
• Flexible schedule required during peak times throughout the year.  Must be willing to work evenings, holidays and weekends – Required.

Physical Requirements:

• Weight Lifted - At least 50lbs

• Lifting Frequency - Frequent
• Standing Frequency - Frequent
• Walking Frequency - Frequent
• Reaching – Some of the time
• Stoop, Kneel, Crouch, Crawl - Some of the time

Competencies:

• Serve Others: Own It. Personalize It. Elevate It.

Identifies and take ownership of opportunities to assist the customer; listens and responds to customer needs to personalize the experience; is committed to elevating the customer experience; communicates clearly and effectively; is flexible to adjust plans to meet customers’ changing needs; collaborates with team members and peers; exhibits a service attitude that is engaging with customers.

• Do Right: Act with Integrity – always do the right thing, knowing it leads to the right outcome.

Follows through on commitments; is honest and trustworthy; understands and complies with company policies and procedures; considers stakeholder interests in decision making; takes ownership of actions and decisions; receptive and responsive to others’ feedback; identifies and communicates ethical concerns.

• Drive Value: Grow profit through smart and innovative business practices.

Is a positive advocate for the company; is aware of the impact of decisions and actions on company profitability; works efficiently; completes tasks accurately and manages time well; strives for continual improvement and growth; is open to and suggests new ideas; uses company resources appropriately; demonstrates financial discipline.

• Do Good: Preserve our natural environment and contribute to the success of our local communities.

Has an awareness of the company’s Epic Promise program; considers the environmental and community impact of decisions and actions; takes actions in support of the company’s environmental initiatives; understands the company’s connection with our local communities.

• Be Safe: Be committed to the safety and wellness of our employees and Guests.

Promotes a culture of health and safety; takes personal accountability for the safety of self and others; understands and communicates safety procedures and expectations; utilizes all relevant safety resources; identifies and appropriately reports risk.

• Have Fun: Fun is our product – create fun, enjoy your work and share the contagious spirit.

Shares enthusiasm for our products and services; is able to overcome challenges while maintaining a positive attitude; inspires others and integrates fun into the work environment; is approachable and welcoming to customers; promotes an engaging, inclusive atmosphere.

Create incredible experiences for guests at the Midwest’s premier winter destination. In the scenic St. Croix River Valley, this big-time resort with a small town feel has converted thousands of first-timers into lifelong skiers and riders. This truly is where Epic begins for skiers of all levels and can be where your epic career begins, too. Become part of the Afton Alps family.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 142233