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in Chester, PA

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Hours Full-time, Part-time
Location Chester, PA
Chester, Pennsylvania

About this job

Essential Duties and Responsibilities:

Cleans ash urns. Vacuums carpet areas. Dusts furniture and equipment. Polishes furniture and bright areas. Familiarizes self with the proper use of all cleaning equipment and chemicals. Cleans offices; cleans restrooms. Cleans brass, glass, mirrors, counters, millwork, baseboards, doors, etc. Mops hard floors utilizing mops and buckets. A security escort is required should these persons perform these functions in a restricted casino area. Position is located in a cigarettesmoke environment.

Consistently demonstrates superior customer service skills to external and internal guests by displaying Spotlight on Success behaviors. Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next. Utilizes smiles and frequent eye contact and friendly tone of voice to project warmth and friendliness. Creates an atmosphere of luck and celebrates customer wins. Is ready to serve and well informed of daily facility hours of operation, promotional programs and any other relevant valuable guest information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs of the guest and provides fast, flawless service. Executes all service programs to assure prioritization of service to very best guests. Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist. Promotes Total Rewards programs and Total Rewards registration and membership. Provides a warm farewell and thanks guests for visiting. Promotes Caesar's and always projects Caesar's in a positive light to guests.

Qualifications:

Requirements:

Open. Physically strong. Experience preferred but not required. Will abide by all the PA Gaming Board Regulations and all PA Harness Racing Commission Regulations.

Is able to work in smoke filled environment, and is able to sit and stand for prolonged periods of time.

Must be able to obtain a "Non-Gaming" license through the state of Pennsylvania.

Disclaimer

"This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments)."

The perks are countless here at Harrah's Philadelphia Casino and Racetrack!

* Benefit Options: Medical, Dental, Vision, Life Insurance

* FREE 24/7 Employee Cafeteria

* Free Parking for all employees

* Septa Public transportation drops riders off directly on property

* Employee Bonus Program

* Internal Promotion Opportunities

* Value in Diversity

* Excelling in Communication to ALL Employees

* Tuition Reimbursement program

Stick with Harrah's, and you can go places. Just climb aboard the most progressive career building system in the industry and hold on as Caesars Entertainment helps you get where you want to be. With programs such as tuition reimbursement, Exploring Supervisory Opportunities, and the company-wide internal job posting system, you'll have every opportunity to turn your job at Harrah's into something more.

Caesars Entertainment, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.