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Hours Full-time, Part-time
Location Austin, TX
Austin, Texas

About this job

Location

Barton Creek Resort & Spa

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

Job Description

To ensure a safe, efficient, well-maintained hotel environment while providing maintenance services to guests in a courteous, professional and engaging manner.

Responsibilities

* Assist hotel guests with any guest room maintenance issues (plumbing, lighting, electrical, painting, etc)

* Perform preventative maintenance responsibilities on all guest rooms as assigned

* Maintain all mechanical items in guest rooms and public areas.

* Work as a team to keep the back of house areas and equipment in safe, good working order.

* Clean all work areas after completing job.

* Assists mechanics and external contractors in repairs of hotel property and equipment.

* Completion of all assigned work orders and daily tasks.

* Receive direction for house calls via radio.

* Have a thorough understanding of Omni fire alarm procedures and other emergencies.

* Have a thorough understanding of Omni Hotel rules and regulations.

* Have a thorough understanding of OSHA rules and regulations.

* Be familiar with all hotel amenities and hotel facilities

* To be familiar with the inter-relationship between the different departments (to include PBX, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing)

* Maintain 4 - Star/4 -- Diamond Standards of guest service

* Aid guests in locating other areas of the hotel (walk them to destination if possible)

* Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications.

* Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets.

* Effectively operate computer, two way radio, power and hand tools required to complete responsibilities.

* Deliver personalized, memorable guest experiences by utilizing the Power of One

* Perform other duties | special projects as assigned by Engineering Management

Qualifications

* Excellent customer service and problem solving skills

* Must possess painting, basic plumbing, basic electrical, minor carpentry, lighting and computer skills.

* Maintain a professional business appearance, attitude, and performance

* Prior building maintenance experience and/or relevant technical training

* Walk, stand, climb, bend, reach over-head, squat and kneel for long periods at a time, as the position requires constant motion. Crawling for short periods of time.

* Move, lift, carry and push items weighing up to 50-100lbs without assistance. Candidates must be able to utilize step stools and ladders effectively.