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Customer Support Technician - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | 10930 W. Sam Houston Parkway North, Suite 500 Houston, Texas |
About this job
Are YOU ready to be a Premier Support Service Phone Tech?
Staffmark has a great direct hire opportunity for Call Center Help Desk Representatives at one of the country's leading providers of wireless technical support (Asurion).
NO billing, NO collections, NO general account questions! You'll assist with customer activations of their cellular devices. Get paid to do what you love all day -- provide premier customer service!
These are full-time, direct hire, call center technical support positions with extensive paid training, monthly bonus incentives, benefits (PTO / Health / Dental / Vision / 401K / Tuition Reimbursement), and the opportunity for advancement in a company with a variety of departments, jobs, and locations available.
Work Schedule/Pay Rate:
We have multiple shifts available; however you must be flexible and have open availability.
Base Pay: $13.00/hour ($14.00/hour bilingual candidates)
Our ideal candidate:
Is focused, personable, patient, empathetic, and solutions-oriented.
Comfortable learning about a variety of technology platforms.
Able to manage multiple applications running at the same time.
Have top-notch communication and listening skills.
Is self-motivated, stays on task, and takes initiative.
Is the go-to person friends and family call on for help with their apps and gadgets.
Working knowledge or ability to learn multiple hardware platforms and operating systems including: Windows, Android, Blackberry OS and Apple IOS, wireless technology, wireless equipment and applications.
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.
Staffmark has a great direct hire opportunity for Call Center Help Desk Representatives at one of the country's leading providers of wireless technical support (Asurion).
NO billing, NO collections, NO general account questions! You'll assist with customer activations of their cellular devices. Get paid to do what you love all day -- provide premier customer service!
These are full-time, direct hire, call center technical support positions with extensive paid training, monthly bonus incentives, benefits (PTO / Health / Dental / Vision / 401K / Tuition Reimbursement), and the opportunity for advancement in a company with a variety of departments, jobs, and locations available.
Work Schedule/Pay Rate:
We have multiple shifts available; however you must be flexible and have open availability.
Base Pay: $13.00/hour ($14.00/hour bilingual candidates)
Our ideal candidate:
Is focused, personable, patient, empathetic, and solutions-oriented.
Comfortable learning about a variety of technology platforms.
Able to manage multiple applications running at the same time.
Have top-notch communication and listening skills.
Is self-motivated, stays on task, and takes initiative.
Is the go-to person friends and family call on for help with their apps and gadgets.
Working knowledge or ability to learn multiple hardware platforms and operating systems including: Windows, Android, Blackberry OS and Apple IOS, wireless technology, wireless equipment and applications.
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.
Requirements
Requirements:
High school diploma or GED and preferred & 1+ year of customer service experience.
Great communication and interpersonal skills.
Available to attend two-week training on a fixed schedule with no missed time.
Flexible to work between the hours of 7:00 a.m. to 11:00 p.m. including weekends and holidays.
Pass a pre-employment background check and drug screen.
Bilingual (Spanish-English) communication skills are a plus.
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