The job below is no longer available.
You might also like
in Boston, MA
- $25
est. per hour Staples • 13h agoUrgently hiring 6.8 mi Use left and right arrow keys to navigate - $25
est. per hour Staples • 21h agoUrgently hiring 11.8 mi Use left and right arrow keys to navigate - $15
est. per hour Delaware North • 2h agoUrgently hiring 2.3 mi Use left and right arrow keys to navigate - $15
est. per hour Delaware North • 2h agoUrgently hiring 2.3 mi Use left and right arrow keys to navigate 
$30est. per hour Lahey Hospital and Medical Center • 3d agoUrgently hiring 12 mi Use left and right arrow keys to navigate
Pool Deck Supervisor - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Boston, MA Boston, Massachusetts |
About this job
Do you have a passion for aquatics and living a healthy way of life? We are looking for a safety minded Pool Deck Supervisor who enjoys working in a fast-paced environment and will help to oversee our state-of-the-art recreational and lap pools, both indoors and out. A typical day for a Pool Deck Supervisor could include:
* Ensuring lifeguards are upholding safety standards
* Evaluating team member performance during the shift
* Collaborating with multiple departments to ensure immaculate cleanliness and presentation of the pool deck
Job Description
The Pool Deck Supervisor is responsible for the operation and presentation of our outdoor pool deck during Family Swim and delivering the highest level of customer service and consistency to both Members and Team Members. The Pool Deck Supervisor and Aquatics Team Members will ensure the best department appearance with a focus on safety to achieve the best member experiences.
Duties & Responsibilities
Member Experience
* Ensures Aquatics Team Members provide a safe and friendly environment for the Members
* Provides exceptional customer service and meets the Members' needs and expectations
* Assists in responding to Member inquiries regarding Life Time programs, products, services, policies, and procedures in a professional & timely manner
* Assists in creating a fun & safe environment during Family Hours.
* May assist in registering Members for group as well as private swim lessons and programming
* Provides a safe, clean, and organized aquatics area for members
* Immediately report suspicious or inappropriate behaviors or abuse relating to youth
Managerial & Supervisory
* Collaborate with multiple departments including Operations, Bistro/Caf, and Pool Deck Attendant to ensure immaculate presentation of the outdoor pool deck to members during all open hours
* Works with the Aquatics Department Head & Assistant to understand the budget for lifeguards and Family Hours
* Manages the lifeguards to ensure that all team members are utilized to the fullest or send extra guards home while still maintaining expectations for safety.
* Assists in managing & support of all Aquatics Department Team Members
* May assist ensuring all certifications and LTU classes are current in the department
* Completes and documents daily inspections to ensure pool area cleanliness and safety as directed by the Aquatics Department Head
* Balances pool chemicals to meet mandated levels/standards
* Submits incident reports in a timely matter
* Maintains the Systems Binder on a daily basis
* Assists in training team members through shadowing, direction and feedback of guard critiques
Safety:
* Complies with all company safety rules
* Uses all required safety devices and personal protection equipment
* Reports accidents and injuries to supervisor as soon as possible
* Participates in safety training and safety inspections
* Suggests methods of preventing hazards to safety committee
Education:
* High School Diploma, or GED (some college preferred)
Experience:
* 6 months of customer service experience
* 2 years lifeguarding experience
* Management experience (preferred)
Licenses / Certifications / Registrations:
* Red Cross Lifeguard and First Aid
* Red Cross CPR-PR/AED
* Red Cross Lifeguard Instructor (LGI)(Preferred)
* Successfully complete and pass Head Guard Training
Knowledge, Skills, Abilities and Other Characteristics
* Ability to swim and knowledge of swim programs
* Ability to effectively build teams
* Excellent customer service skills
* Knowledge of pool pump room operations
* Ability to multi-task, make decisions easily and quickly
* Ability to operate a personal computer
* Proficient in Microsoft Excel, Word and Outlook
* Ability to resolve conflicts in a professional, tactful manner
* Ability to build relationships with members
* Comfortable working with all age groups, including children
* Strong problem solving skills
Benefits
All Life Time team members receive:
* Complimentary club membership
* Team member discounts for Life Time products & services
* Opportunities for advancement based on performance
* Ensuring lifeguards are upholding safety standards
* Evaluating team member performance during the shift
* Collaborating with multiple departments to ensure immaculate cleanliness and presentation of the pool deck
Job Description
The Pool Deck Supervisor is responsible for the operation and presentation of our outdoor pool deck during Family Swim and delivering the highest level of customer service and consistency to both Members and Team Members. The Pool Deck Supervisor and Aquatics Team Members will ensure the best department appearance with a focus on safety to achieve the best member experiences.
Duties & Responsibilities
Member Experience
* Ensures Aquatics Team Members provide a safe and friendly environment for the Members
* Provides exceptional customer service and meets the Members' needs and expectations
* Assists in responding to Member inquiries regarding Life Time programs, products, services, policies, and procedures in a professional & timely manner
* Assists in creating a fun & safe environment during Family Hours.
* May assist in registering Members for group as well as private swim lessons and programming
* Provides a safe, clean, and organized aquatics area for members
* Immediately report suspicious or inappropriate behaviors or abuse relating to youth
Managerial & Supervisory
* Collaborate with multiple departments including Operations, Bistro/Caf, and Pool Deck Attendant to ensure immaculate presentation of the outdoor pool deck to members during all open hours
* Works with the Aquatics Department Head & Assistant to understand the budget for lifeguards and Family Hours
* Manages the lifeguards to ensure that all team members are utilized to the fullest or send extra guards home while still maintaining expectations for safety.
* Assists in managing & support of all Aquatics Department Team Members
* May assist ensuring all certifications and LTU classes are current in the department
* Completes and documents daily inspections to ensure pool area cleanliness and safety as directed by the Aquatics Department Head
* Balances pool chemicals to meet mandated levels/standards
* Submits incident reports in a timely matter
* Maintains the Systems Binder on a daily basis
* Assists in training team members through shadowing, direction and feedback of guard critiques
Safety:
* Complies with all company safety rules
* Uses all required safety devices and personal protection equipment
* Reports accidents and injuries to supervisor as soon as possible
* Participates in safety training and safety inspections
* Suggests methods of preventing hazards to safety committee
Education:
* High School Diploma, or GED (some college preferred)
Experience:
* 6 months of customer service experience
* 2 years lifeguarding experience
* Management experience (preferred)
Licenses / Certifications / Registrations:
* Red Cross Lifeguard and First Aid
* Red Cross CPR-PR/AED
* Red Cross Lifeguard Instructor (LGI)(Preferred)
* Successfully complete and pass Head Guard Training
Knowledge, Skills, Abilities and Other Characteristics
* Ability to swim and knowledge of swim programs
* Ability to effectively build teams
* Excellent customer service skills
* Knowledge of pool pump room operations
* Ability to multi-task, make decisions easily and quickly
* Ability to operate a personal computer
* Proficient in Microsoft Excel, Word and Outlook
* Ability to resolve conflicts in a professional, tactful manner
* Ability to build relationships with members
* Comfortable working with all age groups, including children
* Strong problem solving skills
Benefits
All Life Time team members receive:
* Complimentary club membership
* Team member discounts for Life Time products & services
* Opportunities for advancement based on performance