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Hours Full-time, Part-time
Location Burlington, MA
Burlington, Massachusetts

About this job

Business owner of all activities related to Endurance sports training, coaching and racing in the club, including indoor cycle, run club, cycle club and triathlon training programs, both free and fee-based. Coordinates scheduling among various departments, markets and builds awareness and visibility of endurance training brands, connects with Athlinks Events brands, casts, recruits, and oversees endurance coaches/leads and Top indoor Cycle Performers, delivers amazing Indoor Cycle class experiences as well as expert coaching to athletes, and drives revenue opportunities. Manages and leads Indoor Cycle Boutique business, including signature formats AMP / EDG / PWR, while connecting with outdoor Cycle Club.

Duties & Responsibilities

* Program Management/Member Relations

* Deliver Exceptional Programming

* Build and grow relevant, robust, branded schedule with the best teachers in place by utilizing schedule optimization tools and brand blueprints to pair the right teacher with the right Signature format driving exceptional student experiences.

* Member Connections throughout the Club

* Collaborate with every department in your Club to partner and cross-market on a regular and consistent basis, (DH's, Sales, Front Desk, and Activity Desk).

* Consistently offer events

Member Outreach

1. On the Floor

2. At the Front Desk

3. At the Activity Desk

* Cycle Information Tables

* Coordinate and execute fun events monthly and quarterly to pull members and guests together.

* Social Media postings; myLT.com, Facebook, Instagram, etc., (weekly).

* Daily Huddle Connect Calls - Reach out to and onboard new members who are curious or passionate about Indoor Cycle

* Provide the best people, places, and programs!

* Work towards Artistry status.

* Connections Outside of the Club

* Social Media postings; myLT.com, Facebook, Instagram, etc., (weekly).

* Offer Cycle Events (fee or free based), at least twice per year that would be open to non-members

* Places

* Partner with Ops Manager to maintain "like new" studio and manage any inventory.

* Participates in the launch and on-going performance of new procedures, programs, services, training and certification

Performer Management/Team Member Relations

* Your Presence

* Teach a minimum of 6 classes on the schedule.

* Billboard for Endurance program (fee and free) throughout the club and community.

* Attend Daily Huddle meetings

* Weekly meeting GM

* Weekly DH meeting

* Weekly National Calls

* Regional Quarterly Business Reviews per SOP.

* Have your team provide feedback on your classes on a regular basis, (at least once per quarter)

* Your Team

* Recruit, cast, onboard and develop the community's top teaching and coaching team who are excited about Life Time Endurance and Indoor Cycle.

* Support Coaching business development

* Responsible for a staff of 10 or more

* Offer Continuing Education opportunities

* Consistent communication with Team.

* Quarterly Team Get togethers/Fun Activities.

* Weekly Team memo (via Yammer/email)

* Mentors and coaches Indoor Cycle instructors and Endurance Coaches and provides feedback, giving them tools to improve and develop their skill set

* Facilitate regular PF&C to ensure brand consistent and executing with Excellence

Operations/Financials

* Manage KPI's of Program

* Gather and analyze KPI information at club level to report to General manager via monthly Business Review

* Sales & Promotion

* Ensures Instructors are promoting and selling program, products, and services

* Achieves and exceeds retention and leadership development goals

* Financial & Budgetary

* Leads the Indoor Cycle Program in cost efficiency/budget adherence

* Achieves revenue goals

* EBITDA

* Endurance department participation numbers (free based programming)

Education & Experience

* Four-year college degree in related field

* 5 years of progressive employee development, education, and customer service

* 2 years of professional endurance coaching/training experience

* History of endurance event participation

* Exceptional leadership, organizational/time management, writing, research, analytical, communication, presentation, facilitation, and interpersonal skills

* Proven successful collaboration with in-field Leaders

* Proven background in building high performing teams, with the ability to mentor and cultivate the career path of team members

Licenses / Certifications/ Registrations

* National GF and/or Indoor/Outdoor Cycle Certification

Benefits

All Life Time team members receive:

* Complimentary Life Time membership

* Team member discounts for Life Time products & services

Additional Full Time Benefits

* Medical, Dental, and Vision Plan

* 401(k) Retirement Plan

* Industry-leading Education and Training

* Flexible Spending Account -- Dependent (day) Care Account

* Levels Education Program to promote professional & financial growth

Compensation

* Hourly Pay in addition to Class Performance Pay