Sales Associate

The All Cellular/MetroPCS Sales Associate is responsible for determining and recommending the phone and service plan that best suits our customers’ needs.
 

Specific Duties

The All Cellular/MetroPCS Sales Associate is required to:

• Engage with customers to provide a positive selling or service experience

• Complete training on all handsets in order to communicate the key features and benefit of each to new and existing customers

• Accurately complete all administrative aspects of the sale in a timely manner

• Know and stay abreast of all MetroPCS service plans and product offerings and be able to communicate the differences to customers

• Meet established sales goals set forth by store manager

• Address challenges or issues customers may have with their phone or service plan in order to provide excellent customer service

• Assist in the merchandising of the store as directed by the store manager
   

Skills and Attributes Required for Success

• Good listening skills

• Personable

• Confident

• Mobile technology enthusiast

• Reliable

• Honest

• Bilingual (must be able to proficiently speak the language of customers)
   

Experience and Education Required

• At least six months of continued, full or part-time service in a consumer-facing environment in the retail or food industry.

• High school diploma or equivalent.
   

Physical Requirement

Ability to stand 100% of assigned shift; availability to work flexible hours including evenings, weekends, and holidays.