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in North Las Vegas, NV

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About this job

Call Center Customer Services Techs Needed!

Job Description


Do you want to work for a customer service company that is 'The Next Big Thing!'

Staffmark is actively seeking qualified candidates for an amazing call center career opportunity!

Great direct hire opportunity for Call Center Help Desk Representatives at one of the leading providers of wireless handset insurance programs and wireless technical support. These are full-time, direct hire, call center technical support positions with a great starting salary, monthly bonus incentives, and the opportunity for employment in the technical field.

You will assist with customer set up and resolve issues with cellular handsets, wireless devices, and personal computers. There's no sales or billing issues involved- just simply get paid to do what you love all day -- customer technical support!

In this technical support service role you will also:


- Provide a value added experience with outstanding customer service while maintaining quality standards as learned in training.

- Use various systems, applications and tools, to facilitate device set up, device education, and troubleshooting if a service or feature is inoperable.

- Educate customers about capabilities and wireless carrier data product offerings.

What's in it for YOU??


- Benefits through the company after 60 days of employment

- Direct hire opportunity

- Up to $250 per month bonus incentive based on meeting call center goals

- Ability for upward mobility with a variety of departments, jobs, and locations available

- Extensive paid training class with Hands-on Managers
We are interviewing and hiring NOW for all Call Center Help Desk Technician positions- APPLY TODAY. Please click on the link below to begin the first steps in the interview process!
Equal Opportunity Employer Minorities/Women/Veterans/Disabled


Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.

Requirements

We are looking for motivated individuals who love technology!
  • 1 years of customer service experience
  • 1 years of experience, whether working or personal experience, with mobile apps, software, syncing, or servicing mobile hand held devices
  • Previous call center experience a plus
  • Willingness to learn new technologies
  • Must have excellent verbal and written communication skills
  • Bilingual in English and Spanish required