The job below is no longer available.
You might also like
in Irvine, CA
$60est. per hour Toshiba America Business Solutions, Inc. • 3d agoUrgently hiring 3.3 mi Use left and right arrow keys to navigate- $16
est. per hour Parker Hannifin Corporation Parker Aerospace Group • 2d agoUrgently hiring Use left and right arrow keys to navigate - $16
est. per hour Parker Hannifin Corporation Parker Aerospace Group • 2d agoUrgently hiring Use left and right arrow keys to navigate 
$20Verified per hour WS Audiology Americas • 2h ago17.2 mi Use left and right arrow keys to navigate- $21
Verified per hour PRIDE Healthcare • 3h agoExcellent pay Just posted 9 mi Use left and right arrow keys to navigate
Help Desk - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | 1 Glen Bell Way Irvine, California |
About this job
Do you love helping people, are you a great troubleshooter? We are looking for EXTRAORDINARY Help Desk Analysts:
Staffmark is seeking a Help Desk Analyst to work at the Taco Bell Corp. headquarters. This is a temp to hire contract assignment where individuals will be Staffmark employees on site at The Taco Bell Corp. headquarters.
Analysts are responsible for providing technical assistance and support related to POS systems, hardware, or software and network issues. Detailed duties are listed below:
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
Provide first line analysis and resolution of escalated problems - To include using basic system operating commands to resolve software application problems as well as Hardware problems.
Troubleshoot 1st level calls as volume dictates-98% phones
Defuse confrontational calls
Perform remote dial-in connection help to resolve issues
Monitor the problem queue and help resolve outstanding issues (conducting outbound calling as appropriate)
Manage and prioritize work activities with minimal supervision to meet continuous deadlines which directly impact field operations
Follow up with vendor to assist with dispatching hardware/broadband issues and confirm break fix completion
Install, modify, and repair computer hardware and software
Install computer peripherals for users.
ALL SHIFTS AVAILABLE-- DAYS/ AFTERNOONS/ NIGHTS
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.
Staffmark is seeking a Help Desk Analyst to work at the Taco Bell Corp. headquarters. This is a temp to hire contract assignment where individuals will be Staffmark employees on site at The Taco Bell Corp. headquarters.
Analysts are responsible for providing technical assistance and support related to POS systems, hardware, or software and network issues. Detailed duties are listed below:
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
Provide first line analysis and resolution of escalated problems - To include using basic system operating commands to resolve software application problems as well as Hardware problems.
Troubleshoot 1st level calls as volume dictates-98% phones
Defuse confrontational calls
Perform remote dial-in connection help to resolve issues
Monitor the problem queue and help resolve outstanding issues (conducting outbound calling as appropriate)
Manage and prioritize work activities with minimal supervision to meet continuous deadlines which directly impact field operations
Follow up with vendor to assist with dispatching hardware/broadband issues and confirm break fix completion
Install, modify, and repair computer hardware and software
Install computer peripherals for users.
ALL SHIFTS AVAILABLE-- DAYS/ AFTERNOONS/ NIGHTS
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.
Requirements
Requirements:
Continued Education in IT or related certifications preferred
Help Desk/Technical Support experience (1-3 years)
Ability to type a minimum of 35 WPM
Great oral and written communication skills
Your Privacy Choices